outlook email not working

February 15, 2013 at 16:26:54
Specs: Windows 8
I am trying to set outlook mail for the first time I entered my server details and its keep saying to use outlook you must be connected or online to complete this action.
if its asking about internet then it is connected.
can any1 help me to solve this issue please.

edited by moderator: email address removed

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February 16, 2013 at 04:22:55
Make sure you haven't got Outlook set to "Work Offline", as on that setting it isn't connected even though you have an active internet connection.

Open Outlook.
On the File menu, if "Work offline" is ticked, left-click it to remove the tick.

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