Outlook 2007 message window problem

September 25, 2015 at 14:20:22
Specs: windows
We have a PC with outlook 2007 running on windows 8.1. Suddenly, instead of opening new message windows when asked to compose new email, reply or forward, it opens them to the tray and will not allow them to open and be worked on. Going to the tray shows the windows exist, but you can't access them.

What, if anything can be done about this? Thanks.

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September 26, 2015 at 02:54:25
You could try re-installing Outlook.

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September 26, 2015 at 06:27:00
Thank you.
That is what ended up happening after my wife spent about 5 hours on the phone with a tech person. But there was still some other glitch that I didn't understand, so anyway she has it working again. But when I suggested reinstalling she refused to follow my suggestion. I think she would have done the same regardless of the source.

I use Thunderbird on a Mac and have never had any problems so was uncharted territory for me.

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