I was using a flash drive, putting photos in "my pictures". Cursor moved, but a message stated my pictures not responding. After an hour. The new Dell xps 12 laptop with Windows 8 started to feel hot and I used the start up switch on left side because I couldn't get the cursor to move to settings (off). A black screen appeared when I turn it on, cursor moved all around. I couldn't get the Dell logo on and I pressed enter several times. Had to turn it off with the start switch manually. Help. Thank you.
I simply suggest you to contact Dell for warranty since the notebook is new. If you try to repair it yourself, either software-wise or hardware-wise, you may void warranty. CoolGuy
Thank you for your suggestion. I don't know how it happened, but my xps 12 is up and running.
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