Need help restarting USB mouse on laptop

May 17, 2015 at 09:30:06
Specs: Windows 8.1
windows 8.1, finger only works, want to get back to logitech mouse, how do I make it work?
Mouse is plugged in, it worked yesterday morning, my son used his finger on it and now I can't make the mouse work again. I've spent hours trying various things to make it work.
This is a Studio Dell laptop and I'm elderly and not a techie.

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#1
May 17, 2015 at 10:16:11
Simple things first:

I you haven't already done so, shut down and restart the computer.

Next, have you another mouse to try or another computer you can try the wonky mouse on? It might have just failed and what your son did was a coincidence - it can happen.

If no luck come back, if possible with the model number of the computer and the make & model number of the mouse. That will help us to take it from there. The laptop make/model might be underneath.

Always pop back and let us know the outcome - thanks


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