My toshiba laptop just freezed and nothing is working or mov

October 7, 2017 at 02:32:24
Specs:
The power button is also not working .. and I don't know what to do
It's been like this since yesterday, I will be glad if your can help

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#1
October 7, 2017 at 05:41:48
It would help to supply the specs & model number of the laptop.

Press & hold the power button until it shuts off. It may take 30 seconds or more. After it shuts down, unplug the power cord & remove the battery, then press & hold the power button again for approx 30 seconds. After doing that, reinstall the battery, reconnect the power cord, & then see if that laptop will power up normally. If it doesn't, explain exactly what happens.


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