my pc keeps shutting down says windows 8 not working

August 14, 2014 at 12:30:01
Specs: Windows 8
why does my pc keep shutting down.windows 8 have to shut the power off quite a few times says windows is not working and says re start pc

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#1
August 14, 2014 at 15:25:55
From your previous posts, I presume this is a laptop. You may want to download these 2 free utilities and run them to remove unwanted malware.
Malwarebytes:
http://filehippo.com/download_malwa...
download using the green tab on the top right of that page and also uncheck that you want to use the pro trial. Run a quick scan and fix ALL it finds
Adwcleaner:
http://www.bleepingcomputer.com/dow...
Run that and let it fix what it finds

Looks like you have lots of malware on your PC

HELP in posting on Computing.net plus free progs and instructions


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#2
August 15, 2014 at 13:57:37
Anything in the Event viewer at the time this happens?

EDIT:
To get to Event Viewer select if from the list when you press Windows Key and X together.

Have you installed the upgrade to Win 8.1?

Always pop back and let us know the outcome - thanks

message edited by Derek


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