Solved my gateway laptop won't connect to the internet

January 17, 2018 at 13:00:19
Specs: Gateway
The I internet light is not on and I can't connect to the internet on me Gateway NV76R series
Can you help with this

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January 17, 2018 at 14:44:02
I assume you've restarted the computer and it's still the same - if not do that now.

You could try going to "Control Panel > Troubleshooting > View all" and run the Internet Connections troubleshooter.

If that doesn't help go to Device Manager and see if any errors are showing in Network Adapters (expand out to WiFi, if that's what you are using) and let us know if you see any.

Also let us know if you can see any networks, yours or others?

EDIT: Turning off the router for about half a minute might help - worth a try (it takes a couple of minutes for the router to work again)

Always pop back and let us know the outcome - thanks

message edited by Derek

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January 19, 2018 at 14:12:46
✔ Best Answer
Extract from your manual.

message edited by Johnw

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