My computer periodically says Live updater not working

July 20, 2014 at 19:37:30
Specs: Windows 8.1
Yes BUT how do I find out WHICH live updater is not working as I am sure there is more than 1 on my system (Avast, windows to mwntion just two)

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July 20, 2014 at 21:51:24
"how do I find out WHICH live updater is not working"
Often in those pop windows, they give you the choice for more info.

Your Event Log is another source of info.

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July 21, 2014 at 01:06:32
Sure does
Yes but I don't think it's very helpful. Can anyone decipher this?

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: updater.exe
Problem Signature 02: 2.0.3010.0
Problem Signature 03: 513fcd49
Problem Signature 04: System.Xml
Problem Signature 05: 4.0.30319.33440
Problem Signature 06: 52004377
Problem Signature 07: 9b5
Problem Signature 08: 0
Problem Signature 09: System.Xml.XmlException
OS Version: 6.3.9600.
Locale ID: 2057
Additional Information 1: d761
Additional Information 2: d761d14eb8e6023d7fc678301f36dbad
Additional Information 3: 0588
Additional Information 4: 05887acec487e6e85be9d0540f3318f2

message edited by negrita43

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July 21, 2014 at 01:51:27
There are a lot of clues there, but wll be best if you upload the .dmp file.

Copy & Paste the dump (.dmp ) file onto your desktop.
Minidump file is located in C:\Windows\Minidump
How to see hidden files in Windows

Upload it to a site of your choice, or use this. No account needed. Give us the link.

message edited by Johnw

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