my asusx501a laptop wont fully turn

June 9, 2016 at 15:55:13
Specs: Windows 64
Turns on, 2 lights, fan is working and I can hear humming but the screen never turns on, always stays black. Cant figure out what the issue is and would like some advise bc I have gotten nowhere


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#1
June 9, 2016 at 17:21:30
Could be multiple issues. Since you say there are "2 Lights", where are they located? Does Windows sound eventually play when you boot it up (indicating that it's a dead LCD display)? Is it still under warranty (which would dictate that you return it for exchange/refund)?

"Channeling the spirit of jboy..."


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#2
June 10, 2016 at 05:39:25
If you never ever see anything on the screen then its sure to be a hardware failure.

Plug in an external monitor and let us know if that works.

Always pop back and let us know the outcome - thanks


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#3
June 10, 2016 at 18:13:31
Went through the motions of using wire with a different monitor, nothing..Took it a part last night cleaned it out, after I get it back together tomorrow, I will try all the other options, IE, battery, plug etc...lol. If it doesn't work after that, I just needed what was on the hard drive so bought a cord and will download everything to an external so she doesn't lose all the books shes wrote. Appreciate the help guys. I will definitely get back to yah when I screw something up. lol

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