must restart to boot

August 21, 2013 at 14:29:46
Specs: Windows 8
DELL 660S
After starting computer it will go to "DELL" screen and stay there. If I shut it off and restart again it boot OK.

Please advise.
,
Thank you


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#1
August 21, 2013 at 14:36:09
A new BIOS update was released on 8/6/2013, here is the DL link:
http://www.dell.com/support/drivers...

If you dont have any major custom BIOS settings (or any at all).. reset to defaults to see if the issue continues.

www.standby-it.com


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#2
August 22, 2013 at 02:18:05
Hi gmdiehler,

Please unplug all external peripherals and restart the system.

If the issue persists, update BIOS as suggested by "jpag3074".

Use the link on #1.

Ensure that the system does not turn off during BIOS update process.

If the issue persists, perform diagnostics using the link mentioned below:

http://dell.to/11NpLCy

Thanks & Regards
Manshu S
#iworkfordell


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