Multiple problems with windows 8.1

Microsoft Windows 8.1 standard (full pro...
May 31, 2015 at 12:15:37
Specs: windows 8.1, intel i5
Hello all, cannot open some files, cannot transfer some, delete some etc. Says i need Administrator rights. I am the administrator. Tried in safe mode as well.

Also, cannot sfc scannow in normal mode, can in safe mode. Box disappears after its done its check, is this normal??

Also, bad problem, cannot get P C Settings in my charms bar to work. In Normal, or safe mode.

Been onto windows/microsoft, via phone and chat, they have removed all unneeded updates entries, stopped any re-install of them.

I have windows 8.1.

Please can anyone help me through these problems.

Thanks, Gep


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#1
May 31, 2015 at 13:33:20
Can you give some examples of the files you cannot transfer or delete? If they are Windows files then MS deliberately prevent you.

When you did sfc scannow did you run as administrator and use sfc /scannow?

Do none of your settings work? Let us have a simple example of one and tell us what exactly happens when you do it.

How long have these problems been around - just wondering about System Restore?

Always pop back and let us know the outcome - thanks


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#2
May 31, 2015 at 15:03:27
Hi Gep, I'm wondering if it has anything to do with post #19, maybe something not quite right.
http://www.computing.net/answers/wi...

I would make sure everything is Ok, using this.

Run Tweaking.com - Windows Repair
Go straight to Repairs & check all the boxes. Reboot when finished.
http://i.imgur.com/BSqcYxn.gif
http://i.imgur.com/nShbsRA.gif

The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif

Another way to find the logs.
Copy and Paste the contents ( or upload ) of the following logs in your reply:
32-bit
C:\Program Files > Tweaking.com > Windows Repair (All in One) > Tweaking.com_Windows_Repair > Logs
64-bit
C:\Program Files (x86) > Tweaking.com > Windows Repair (All in One) > Tweaking.com_Windows_Repair > Logs
Refer SS ( screenshots )
http://i.imgur.com/6zQBU9H.gif
http://i.imgur.com/e63WNzy.gif


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#3
June 1, 2015 at 08:20:22
Hello Derek, say a programs folder, start, programs, an empty folder, try to delete, says You need to provide Administrator permission to delete this folder.
Not tried any windows files, would not dare.

I did a sfc scannow in safe mode, it just disappeared.
Cannot do it in normal mode.

Did a system restore already, no joy.

Click on charms, pc settings, will not open, no message, nothing.

Thanks, Gep



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Related Solutions

#4
June 1, 2015 at 08:25:45
Hello Johnw, post #19, nothing to do with that, that's sorted.

This has happened in the last few weeks or so.

Zippyshare file. http://www3.zippyshare.com/v/Gg1Vnk...

Also, cannot get Microsoft office 2013 student to install, open, e.t.c. says, "Something went wrong." Tried it also in Safe mode, opening the download.

Johnw, I read a post elsewhere Re:Registry Cleaner, that it caused the problem "Stopping P C Settings," on other peoples computers. I also used this, I did not DO A Back-up, I am stupid I know.

Is there a way I can get P C Settings back, without losing everything I have installed??

Thanks, Gep

message edited by gep


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#5
June 1, 2015 at 14:09:42
"Is there a way I can get P C Settings back, without losing everything I have installed??"

How to Do a Repair Install of Windows 8 and 8.1 without Losing Anything
http://www.eightforums.com/tutorial...


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#6
June 1, 2015 at 14:37:20
Hello Johnw, I cannot do a system restore, as it only gives Restore points from 27/05/2015. I did restore it from earlier than this, and like I said earlier, did not work.

Cannot do a refresh, or reset is it?, no P C Settings.

Tried the above, have not got a DVD, or USB stick.

Confused how to do some things.

Anyway forward with this problem??

Have to go to bed, up at 05:30 Tuesday morning.

Will look at what you or another suggests, tomorrow.

Thanks, Gep

message edited by gep


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#7
June 1, 2015 at 14:46:05
If you know roughly when this all started happening another option is a simple System Restore:
http://windows.microsoft.com/en-GB/...
Expand out the section that says "Restore your PC to an earlier point in time". You then select a date before the problem came along. Again you keep your own stuff.

Hard to say which would be the best option.

Always pop back and let us know the outcome - thanks


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#8
June 1, 2015 at 15:10:33
"Tried the above, have not got a DVD, or USB stick"
Create installation media for Windows 8.1
http://windows.microsoft.com/en-AU/...

"Confused how to do some things"
I am googling non stop, google everything you don't understand, just a matter of finding a site that explains things in a way you can understand.


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#9
June 1, 2015 at 15:42:29
System Restore (#7) does not require any DVD or USB stick.

Always pop back and let us know the outcome - thanks


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#10
June 2, 2015 at 09:29:34
Hello, going away for awhile, back soon to see if it can be sorted, thanks for all your help so far, gep

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#11
June 14, 2015 at 07:43:27
Hello all, back home now, still got the same problems.

System restore only lets me go back to early May, tried that, and not earlier enough, clicked show earlier restore points.

Tried the USB created when I copied it to a USB 32 stick which was suggested with the computer, made the back up onto USB. Then deleted the back up on my computers hard drive. It does not have a Set-Up in the list.

Thanks, GEP


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#12
June 14, 2015 at 07:51:48
Did you try the suggestion in #2?

By the way, sometimes if you right click a file there is an option to "Run as Administrator".

Always pop back and let us know the outcome - thanks


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#13
June 14, 2015 at 08:38:27
Hello Derek, yes, tried suggestion in 2. Answered in posts 3, 4.

Thanks, Gep


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#14
June 14, 2015 at 10:04:09
I meant "Tweaking.com - Windows Repair". I realise you ran it in the past but I just wondered if you had run it again since this new issue came along.

Or maybe I'm still mis-interpreting something.

Always pop back and let us know the outcome - thanks


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#15
June 14, 2015 at 13:50:49
Hello Derek, yes, ran windows repair, unsuccessful. I think I will just have to wait and see if windows 10 free upgrade will sort it.

Thanks, Gep


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#16
June 14, 2015 at 13:57:59
You might be lucky - it's hard to say. Sometimes a new OS can fix things up, at other times the new OS can go egg shaped due to it trying to update a system with a problem.

Always pop back and let us know the outcome - thanks


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#17
July 8, 2015 at 16:44:05
Hy gep , please let us know if and when you try this windows 10 upgrade or if you get it fixed another way



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#18
August 6, 2015 at 14:17:14
Hello JohnW, Derek and all, Windows 10 has sorted all my problems, well software ones, brain excluded, lol.

Now to figure out Microsofts new browser edge.

Thanks all for your help, gep


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#19
August 6, 2015 at 14:38:23
There was a big Win 10 update recently - maybe that fixed it. Thx for letting us know.

Always pop back and let us know the outcome - thanks


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