Lenovo G480 laptop startup problem

August 22, 2015 at 09:52:32
Specs: Windows 8
ok so i have a lenovo g480 and when i press the power button the screen goes black for about 5 minutes after that a white line show up at the top left of the screen then after a minute a screen shows up and has 2 options which is boot menu and app menu. how do i fix this i have tried everything i tried removing the battery and plugging it again still not fixed I've restarter a lot of times and still nothing is happening please help guys.

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#1
August 22, 2015 at 11:13:26
See if the ideas here help:
https://forums.lenovo.com/t5/Lenovo...

I'm assuming your boot menu is showing these same options. If not let us know what it is showing (not sure what you mean by app menu). It's possibly a HD failure.

Always pop back and let us know the outcome - thanks

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#2
August 22, 2015 at 11:19:08
the boot menu shows:
1. PCI LAN : EFI Network (IPV4)
2. PCI LAN: EFI NETWORK (IPV6)

THE APP MENU SHOWS
1. SETUP
2. DIAGNOSTIC SPLASH

(thanks for the reply)


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#3
August 22, 2015 at 11:26:32
you may be right when i get to phoenix secure core tiano setup it says no HDD detected so how do i fix this??

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#4
August 22, 2015 at 11:27:44
It looks like the HD is not showing. Can you get into BIOS either by chosing SETUP or by tapping F2 while the computer is starting? If so you could try the reset given in the link at #1.

Always pop back and let us know the outcome - thanks

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#5
August 22, 2015 at 11:30:39
Your #3 came in as I was typing #4.

See if you can do the reset otherwise it sounds like your HD has failed. The UBCD suggested (or a Live Linux disc) would prove it.

Always pop back and let us know the outcome - thanks

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#6
August 22, 2015 at 11:53:39
if i reset the hdd will i lose my Operating System

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#7
August 22, 2015 at 12:02:56
The way things are looking most likely the HD has failed, in which case your operating system is already lost. However that can be proved by using the discs suggested.

The reset in that link resets BIOS, it doesn't reset the HD - there is no such feature. Whatever is now on it (or not) will be unchanged.

Always pop back and let us know the outcome - thanks

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