laptop will not boot past Gateway logo

April 1, 2015 at 11:04:13
Specs: windows 8, E1-1200
Gateway laptop will not boot past Gateway logo everything sounds normal tried to factory reset, not working. Took battery out held power key nothing is reseting or getting past Gateway logo. Worried may be hard drive?

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#1
April 1, 2015 at 14:20:58
See if you can get things working with this.

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#2
April 1, 2015 at 14:31:51
This symptom does normally indicate a hardware fault because Windows hasn't even tried to start at that stage.

In one case I read about, this was because a camera card had been left in so it would be as well to unplug all devices for starters.

Otherwise there is a list of possibilities including hard disk, such as motherboard or PSU.

Always pop back and let us know the outcome - thanks


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#3
April 1, 2015 at 19:09:16
Do you get any error messages? How much time do you give it before you shut it off?

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