Solved Keyboard and touchscreen not working on HP Envy

January 8, 2015 at 17:04:19
Specs: Windows 8
My HP Envy keyboard stopped working, I can't sign in, I can't use the laptop keyboard or the touch screen. I have tried restarting, taking out battery and unplugging.

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#1
January 8, 2015 at 18:58:49
Have you got a USB keyboard you can try?

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#2
January 8, 2015 at 19:13:04
I don't but i will see if I can find one.

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#3
January 8, 2015 at 19:20:35
✔ Best Answer
I left it off for about an hour and now seems to be working! Thanks for your assistance!

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#4
January 9, 2015 at 08:45:22
Thanks for update. Hope it keeps good, some unexplained hitches have knack of coming back again.

I would at least clean the laptop vents just in case it is overheating (although these are not the usual symptoms).

Always pop back and let us know the outcome - thanks


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