Solved Java problem cant print or java applet wont validate certifi

Asus / M11bb-ca002s
June 1, 2015 at 09:38:16
Specs: Windows 8.1 64 bits, AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
I have this problem for months. on internet exploter (11) I cant print the 2 website I use most are websaver.ca and smartsource.ca

Normally a java applet should appear I click run and it should print. but now the java applet never shows up. On internet explorer it tells me java is not installed or not detected. several times I removed the old java and reinstalled it but it says its not there. In tools, advanced, it is allowed.
I did a refresh on internet tab still no luck.

Here is what the java console says (only in opera nothing ever happens in IE) Java Plug-in 10.76.2.13
Using JRE version 1.7.0_76-b13 Java HotSpot(TM) Client VM
after this a lot of info and before I would close this then another pop up would appear and it would print. now I get this message in opera only: failed to validate certifcate

since I could never find the solution I installed opera. it worked for a few weeks now I cant: a cannot validate certificate pop up appears and nothing will print.

I really need help as now I cant print on either platform same problem with google chrome. what am I doing wrong : I did a searc on google and followed numerous supposedly help pages info tot the letter with no solution: sti ll cant print. anyone can help me (not very good with computers BUT I can follow steps by steps.)

Manufacturer: Asus
Model: M11bb-ca002s
OS: Windows 8 64 bits
CPU/Ram: AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
Video Card: Radeon HD 7560D Graphics
Sound Card: realtek

message edited by nbabe


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#1
June 1, 2015 at 14:42:23
✔ Best Answer
Hi nbabe, run this & without installing Java again, try your 2 sites.

To remove old and redundant versions of the Java Runtime Environment:
http://www.softpedia.com/get/System...
http://www.freewarefiles.com/JavaRa...
http://www.freewarefiles.com/screen...
http://singularlabs.com/software/ja...


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#2
June 1, 2015 at 16:24:24
I tried it. nowthe error messages on IE or opera is that I don't have java at all, so now no java installed but still doesn't work

Manufacturer: Asus
Model: M11bb-ca002s
OS: Windows 8 64 bits
CPU/Ram: AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
Video Card: Radeon HD 7560D Graphics
Sound Card: realtek


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#3
June 1, 2015 at 16:32:16
Ok, reinstall this version of Java, watch out for the extra programs it tries to install.

http://www.java.com/en/


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#4
June 1, 2015 at 17:40:41
LUV YOU!!!! Yeah I don't understand why this time it worked (probally your javara it seems to have removed 15 hidden files?)BUt it finally did veriry java and it works on both website. thanks a bunch!

as for extra installed: didn't see anything asking me for other then java...are you sure extra things got installed if so what shoudlI removed?

Manufacturer: Asus
Model: M11bb-ca002s
OS: Windows 8 64 bits
CPU/Ram: AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
Video Card: Radeon HD 7560D Graphics
Sound Card: realtek

message edited by nbabe


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#5
June 1, 2015 at 18:08:57
"are you sure extra things got installed if so what shoudlI removed?"
No, covered my tracks, just wanted you to be vigilant.

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#6
June 1, 2015 at 19:25:32
K thanks a lot this was quick and it worked... best help ever

Manufacturer: Asus
Model: M11bb-ca002s
OS: Windows 8 64 bits
CPU/Ram: AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
Video Card: Radeon HD 7560D Graphics
Sound Card: realtek


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