Identify Windows 8 BSOD Cause

Hewlett-packard Pavilion dv4-2045dx note...
June 4, 2013 at 07:16:07
Specs: Windows 8, A8-5600K / 16GB RAM
Minidump List
How do I figure out what is causing my Windows 8 BSOD's? They started happening frequently as of May. How can I determine the cause? I have several .dmp files, but have no idea how to read or open them.

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#1
June 4, 2013 at 07:36:05
You need the STOP code & error message from the BSOD, then do a search based on that info.

http://ifixo.com/wp-content/themes/...

If the BSOD isn't being displayed long enough to get the info, disable the auto-restart feature:

http://www.troubleshootwindows.com/...

You might wanna try testing the RAM: http://www.memtest86.com/download.htm


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#2
June 4, 2013 at 07:53:13
Windows 8 BSOD
riider, you are always one of the most helpful geniuses out there. I understand this. However, Windows 8 does BSOD's a little differently. It gives this cute Light Pale Blue happy face screen saying "Your PC Ran into a Problem". It says NOTHING about the error other than to lookup DPC_WATCHDOG_VIOLATION. Which says to read the Minidump file. So I have nothing to go on.

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#3
June 4, 2013 at 09:23:38
Sorry, I'm not a Win8 user & have very little experience with it. Did you disable the auto-restart feature? See if the following is of any use:

http://www.tomshardware.com/faq/id-...


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Related Solutions

#4
June 4, 2013 at 11:16:47
riider:
Win8 has done away with useful BSOD screens, preferring a more generic "things went bad, and now we're sad" screen. http://www.wallsfeed.com/blue-scree...

xfile102:
I think BSOD's are still written to the System Event Log. Look for entries from "BugCheck."
Suggested reading: http://blogs.msdn.com/b/ntdebugging...
If you don't have a debugger, throw up a minidump somewhere, pray it's a type 0, and I'll throw it into my debugger.

How To Ask Questions The Smart Way


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#5
June 4, 2013 at 16:21:24
This is claimed to work on Windows 8, although I've never used it on that:

http://bluescreenview.en.softonic.com/

Worth a try I guess.

Always pop back and let us know the outcome - thanks


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