I wish to reset my laptop to factory setting

January 5, 2014 at 07:23:08
Specs: Windows 8
I need to reset my HP laptop to factory settings.my Pc is flashing ERROR about every 5 min. I have my clean Pc but dose not help
my screen flashes error about every 15 min. and tells me my Pc is in danger of crashing

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#1
January 5, 2014 at 09:03:03
mmm Do you have anything on the hard drive you'd like to preserve, not lose…; as in personal files, photos, music and so on? If so then would be very wise at this stage to transfer/copy them to external storage - typically DVD these days at least.

I ask as when you do a factory reset/restore… "all" current data (including those precious files) will be deleted…

So post back if there is "stuff" you'd like to save - before doing any reset routines - and pholks here can/will advise how best to achieve that first. Then go onto resolving your actual problems

Also with actual details of the model hp you have; as it makes it much easier for pholks here to help you…

Also Utilities like "my clean PC" etc. are frequently not as useful as often they purport to be… (and often produce more trouble than they're worth). If you haven't already paid for it… I would suggest you don't…

When did this "error" arrive; did it follow any changes to the system; did arrive "after" you installed/ran the "my clean PC" utility?

What is the exact wording etc. of the error message?

(Like many here, I have tested out one or two such utilities in the past. Fair to say there are "some" that are OK; but they're is an awful lot that aren't.)

message edited by trvlr


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