I have no boot disc and pc wil not start

December 20, 2015 at 10:13:36
Specs: Windows 8
Message says PC needs Repair
Use boot up medium
a registry file is missing

Tried Alt F10.. Do I need A disc.
Acer Aspire e15
Thanks

message edited by Wayneheywood


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#1
December 20, 2015 at 11:13:39
Before you get too involved.. Is there "anything" on the hard drive you wouldn't wish to lose; personal files - e.g. photos and the like?

If so - post back with a "how to recover those" before you set about sorting out the problem as is.

Does it boot into safe-mode at least?


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#2
December 20, 2015 at 11:35:22
How to boot into Safe Mode (Windows 8):
http://www.asus.com/uk/support/FAQ/...

Always pop back and let us know the outcome - thanks


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#3
December 20, 2015 at 13:07:50
Thanks for the interest. And so soon.
Yes its my wife's laptop and she has a lot of stuff on there she doesn't really want to loose. The pc was ok but then no files / folders or apps would open or function. I restarted it and was presented with a blue screen displaying the message you need a repair or try booting up with the recovery media. Cant get to safe mode

Don't have it. Help.

message edited by Wayneheywood


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#4
December 20, 2015 at 13:59:58
Go to ubuntu.com

Download the free ISO for ubuntu - a Linux variant.

Burn it to a DVD; boot the laptop with that DVD.

It will load itself into RAM only. The hard drive will not be touched. Once it's booted in the GUI screen (very similar to Windows) you can locate the hard drive; then anything you wish to preserve can be copied to external storage - typically DVD of course. Make two sets. Verify they can be read/accessed on at least one other working computer if possible. Label and keep safe.

Then pholks here can help resolve the actual problem you have posted.

In future "always" ensure you have copies of anything important safely stored elsewhere; i.e. duplicates on DVD at least, and if possible an external hard drive too. And regularly check and update these copies...

Also - when the system is working again, make your own recovery set of disks. Typically there is a reminder to this effect when one receives a new laptop; but sadly very few bother. There is "usually" a recovery partition on laptops; but invoking that will erase all files, settings etc and rest the laptop back to factory gate status. At this time that is not something you want to do... At least not until you have preserved all your files; and also explored other possible options.

Can you borrow a Windows-8 disk - it has to be the same type as your laptop's installation. There are Retail and OEM versions. Likely yours is an OEM, so you need an OEM copy. You can use 'your" installation key with any compatible Winows-8 OEM disk. This may allow a "Repair" installation (not run from Recovery Console), and if correctly executed ought to preserve files, restore any missing system files and generally get it all working again.

Possibly others here will come up with other equally viable options too. Wise to consider what they may suggest - as invariably there's more than one way to fillet a fish...

message edited by trvlr


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#5
December 20, 2015 at 14:08:13
Use this to kickstart the comp.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly
http://www.lazesoft.com/fix-boot-pr...
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://i.imgur.com/DdozUxq.gif
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#6
December 20, 2015 at 14:18:48
And JohnW (from down on the edge of the Antarctic) has kicked in as anticipated... He is very familiar with the utilities he's suggestion.

The important aspect is not to actually reformat, or overwrite the current system files - if possible; and certainly to avoid hitting any of your personal files (Documents folder etc.). The Ubuntu approach re' safeguarding them removes the risk of inadvertently losing those precious files whilst attempting to recover a working system


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#7
December 23, 2015 at 07:37:04
Just to say that when you get a report of a registry problem this often, surprisingly maybe, turns out to be a RAM issue. You could try cleaning the edge connectors with a soft pencil eraser.

Always pop back and let us know the outcome - thanks


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#8
December 23, 2015 at 12:29:02
Safe Mode > Troubleshoot > Advanced > System Restore

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