i cant shut down my computer with my mouse

November 20, 2014 at 09:16:39
Specs: Windows 7
i try to shut down my computer by clicking on the app but it doesnt do any thing i have to use the key board and press on the picture of window on the key board to get access to shut down

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#1
November 20, 2014 at 13:15:11
By app do you mean start button?

Can you use the mouse at all?

You know you can always just press (don't hold) the power button on the computer, it will shut down exactly the same, and I find it faster/easier.

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#2
November 20, 2014 at 17:46:51
'i have to use the key board and press on the picture of window on the key board to get access to shut down'
That is one way to get to the shutdown, another is just to click on the orb at the bottom left on the screen and also select shut down

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#3
November 20, 2014 at 18:14:57
Reads to me like the "orb > shutdown" is what is not working but it is all open to interpretation at present.

Always pop back and let us know the outcome - thanks


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