Solved I cannot play CDs on my laptop. I have Windows 8

January 12, 2014 at 13:21:03
Specs: Windows 8.1
I could play CDs originally.
I can still read documents off CDs, but can't play music.
The problem may have started since I upgraded to Windows 8.1, but I don't know because I haven't tried playing a CD recently before today.

See More: I cannot play CDs on my laptop. I have Windows 8

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✔ Best Answer
January 12, 2014 at 17:10:09
This date thing is very rare. I'm not hopeful but try this:
Right click start button (or press Windows key + X key), then select Device Manager.
Double click DVD/CD-ROM drives. Right click the drive in question then select Uninstall (OK the warning). OK your way out then restart the computer.

The driver will be re-found and put back when you restart. See if this helps once the computer has settled down. Otherwise I am starting to scrape the barrel already. Might sound a silly question but do you use iTunes - it could be relevant?

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
January 12, 2014 at 14:58:06
I have not picked up anything about an audio CD issue after upgrading to 8.1.

When you put an audio CD in the drive what exactly happens? If nothing happens at all, go to your CD drive in Windows and see if it is possible to browse the CD contents. it might be that it is just not auto-playing, which is fixable. If it is a commercial CD you should see .cda files or possibly .mp3 files. It should be possible to play any one of them by double clicking it.

Let us know what happens.

Always pop back and let us know the outcome - thanks


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#2
January 12, 2014 at 15:16:29
Thanks Derek.
Unfortunately I've tried going to the CD drive and it reads it as though it's a blank CD. It lists all the tracks and the date modified for all of them is 01/01/95. It's the same for any CD I've tried.

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#3
January 12, 2014 at 15:24:04
That's a new one on me. Are they commercial CD's that play OK on a domestic player?

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
January 12, 2014 at 15:39:21
Yes. I've played them elsewhere

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#5
January 12, 2014 at 17:10:09
✔ Best Answer
This date thing is very rare. I'm not hopeful but try this:
Right click start button (or press Windows key + X key), then select Device Manager.
Double click DVD/CD-ROM drives. Right click the drive in question then select Uninstall (OK the warning). OK your way out then restart the computer.

The driver will be re-found and put back when you restart. See if this helps once the computer has settled down. Otherwise I am starting to scrape the barrel already. Might sound a silly question but do you use iTunes - it could be relevant?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
January 13, 2014 at 04:50:25
Thanks Derek. It worked!! You're a star!!!
And no, I don't have I-Tunes, just by the way.
Thanks again.
I'm very happy :-)

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#7
January 13, 2014 at 09:36:20
That's good news.

Forget the iTunes thingy, that was going to my next thought if #5 didn't do the trick. Most likely it was just as you said, Win 8.1 screwed it up. By removing and re-instating the drivers with Win 8.1 already in place that made all the difference.

Thanks for popping back to let us know.

message edited by Derek


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