i cannot open any tiles

April 1, 2014 at 17:04:08
Specs: Windows 7
when i click on any of my tiles on windows page eg photos, email, weather it trys to open but immediately returns to the windows page do i have to restore my laptop to factory settings?

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#1
April 1, 2014 at 21:31:09
It would help if you provided the make of your laptop!

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#2
April 2, 2014 at 15:13:34
Your spec shows Windows 7 but presumably this is Win 8.

Have you installed the 8.1 update to see if that happens to fix it?

If not there are repair options - factory restore is best left as last resort.

Always pop back and let us know the outcome - thanks


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