I cannot install Norton 360 Gold I purchased from PCWorld.

April 22, 2013 at 13:58:23
Specs: Windows 7
installing Norton 360 gold for 1 year as my purchase agreement with PCWorld after buying a new pc. I have already paid for this. Can you help?

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#1
April 23, 2013 at 01:18:17
When you say you cannot install the software, can you please provide some further information:

What error messages are you getting if any?
are you able to start the setup procedure? if so how far do you get?

It may be worth taking it back to PCWorld and asking them for support they should install this for you free of charge.


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#2
April 23, 2013 at 06:17:59
There have been a LOT of posts about problems with Norton 360 from PCWorld. Can you get your money back? If you can, install one of these freebies instead - AVG, AVAST, or Microsoft Security Essentials.

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