How to shut down my PC?

August 7, 2015 at 03:37:12
Specs: Windows 7, core2due / 4G ram
I can't shut down my PC, instead I restart then turn power off

why this happened, and

How can I fix it?

please help, thanks.


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#1
August 7, 2015 at 03:40:37
What happens when you try to shut down?

When you restart are you able to shut down?

please provide more inormatioon as we are unable to see what you are seeing so have no idea of your situation.


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#2
August 7, 2015 at 04:44:41
Also what make/model is your computer?

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#3
August 7, 2015 at 14:05:23
Do you mean when you attempt a normal shutdown it instead restarts and you then have to force a shutdown either by holding down the power button for 5 seconds or pulling the plug?

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