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how to restore asus laptop

March 20, 2015 at 13:25:49
Specs: Windows 8
I click on change PC settings, I click on remove everything and reinstall windows, it says preparing, then it says insert media. I cant get past it and I dont want to save anything. Plz help me

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March 20, 2015 at 14:50:46
mmm What mode laptop do you have?

Are you aware that restoring/resetting to factory state, - or simply "re-installing" windows - will delete "all" your personal files in the process. So have you copied anything you wouldn't wish to lose.. to external media; typically DVD but another external hard drive too is nice(r)?

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March 20, 2015 at 15:00:32
I'm probably being silly but have you any media to insert? Often you have to produce a CD/DVD or Flash drive before you start (or preferably shortly after you buy the computer).

Always pop back and let us know the outcome - thanks

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March 20, 2015 at 15:51:47
On my Asus G75VX it has a recovery partition. You press F9 during bootup and it presents you with the options to restore the OS from the hidden partition. Is that how you did it?

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March 20, 2015 at 19:18:26
thank you very much for responding to my question there's absolutely nothing on the computer that I want I want to get completely wiped and start all over again can you please tell me how to do it

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March 21, 2015 at 03:54:31
To clarify...

Do you have a proper/full windows setup disk, or do you have a recovery disk - which you made in the early days when you received the Asus?

Also we need to know the exact model of your Asus; they're not all the same...

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