how to restore asus laptop

November 1, 2014 at 14:17:46
Specs: Windows 7
I tried rebooting my Asus laptop hitting the F9 but nothing happened. My computer lets me log in but then the screen goes blank.

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#1
November 1, 2014 at 18:31:09
Let us have the Asus model number please.

Always pop back and let us know the outcome - thanks


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#2
November 2, 2014 at 16:58:03
X202E Asus touchscreen intel core 13

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#3
November 2, 2014 at 18:06:03
OK thanks. I gather you are trying to reach the "Windows recovery environment".

There might be another way forward. Can you get into normal Windows and what is the problem you are trying to fix?

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
November 3, 2014 at 19:59:03
I turn the computer on. It goes to screen saver I pull it up and my user comes up where I enter my password and then the screen goes blank. Windows doesnt come up at all

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#5
November 4, 2014 at 08:27:41
Tap F8 key continuously immediately after starting and see if you get a list of options (black screen with white text). If so select "Safe Mode with Networking" and see if that gets to the desktop. If it does things will look rather different (big icons etc) but you should be able to reach System Restore. If so choose a date time before the problem came along. This keeps all your own data.

Always pop back and let us know the outcome - thanks


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#6
February 24, 2015 at 17:41:25
asus x502c net book pc

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#7
February 24, 2015 at 17:58:08
I see your spec says Windows 7 but you are on the Win 8 board. If it is Win 8 then see here in order to get to Safe Mode (rather than what I gave in #5) :
http://www.howtogeek.com/107511/how...
There is an option that will allow you to just recover the "system" and keep your added data and programs.

If you can't get anywhere with that, then see this:
http://en.kioskea.net/faq/4162-rest...
This will restore the computer to as new but will lose anything you've put on it since.
Check out 1,2,3 &4 at the top of the page.

Obviously none of this will help if you have a hardware fault but it's worth a shot.

Always pop back and let us know the outcome - thanks

message edited by Derek


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