How do I restore a Gateway Laptop

August 15, 2014 at 13:23:43
Specs: Windows 8
I have a gateway NE56R41un and need to restore it ti original condition or at least the intenet expolorer program.

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August 15, 2014 at 14:26:10
Be aware that a factory restore will erase "all" your personal files in the process; the "stuff" you wouldn't wish to lose... So first take steps to safeguard all that "stuff" by copying to external media - typically DVD and if possible an external hard drive. Check the copies are accessible too on at least one other working system besides the one that made the, Then put them away (labeled of course) in a safe place. The content can always be copied back to the hard drive later.

You seem to be having problems with Internet Explorer - rather than the actual OS installed? What is actually happening that gives you the idea of factory reset?

And have you tried a relatively simple Windows System restore - by using a restore point from an earlier time?

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August 15, 2014 at 16:04:46
another thing you may want to do is download an alternate browser which is always good to use when IE doesn't work properly and gives you a chance to work on IE

HELP in posting on plus free progs and instructions

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August 15, 2014 at 17:23:38
An alternative browser is always good to have around but I find IE11 perfectly fine on Win 8.1. I use it as often as any other browser.

For IE issue, go to:
Control Panel (Win key + X) > Internet Options > Advanced > hit Reset button. This reset fixes most issues. If you have made any customizations these will be removed, as will any addons. The addons soon come back with useage.

Try this rather than System Restore for starters - that option will still be available if necessary. Make factory restore your very last (all else fails) option for the reasons already given.

However we need to know more about the problem because IE might not turn about to be what is really the culprit - just a symptom of something else (a virus for instance).

Always pop back and let us know the outcome - thanks

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Related Solutions

August 16, 2014 at 17:17:33
If you do want to continue with the factory restore the pre-windows 8 Gateway method was to use the ALT and F10 keys:

With windows 8 you may need separate media:

or maybe you can go through 'recovery' in control panel:

Click on 'remove everything and reinstall windows' in the above link. Additional info here:

Your system manual should also have the information.

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide.

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