Solved How do I recover uninstalled disk reader?

January 26, 2015 at 15:06:11
Specs: Windows 8.1
I couldn't get my removable disk drive to work, wouldn't load or even register a disk ("insert disk" message). I have no idea what brought this on. So I began trying to find out what was wrong. In Device Mgr I reinstalled the driver. Didn't work. Then I made the mistake of uninstalling, without knowing how to reinstall. Now I can't even load win 8.1. I finally figured out how to bring up the startup menu and tried nearly everything I dared, all to no avail - including:
* restore points (initializing hang and failed while scanning),
* system and component tests (all OK), DOS chkdsk wouldn't run ("cannot lock" and "write protected"),
* Troubleshooting, auto repair, etc.
At least I did finally get a 75gb file save on an external drive! just in case.

What can I do to get back in business?
2959bob


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#1
January 26, 2015 at 23:13:59
✔ Best Answer
You can try performing a factory recovery which (provided no hardware faults) will return your Windows OS to how it was when you bought it.

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#2
January 27, 2015 at 02:57:24
But be aware the factory restore will erase all your personal files etc in the process. So first copy them to external storage, typically dvd but an external hard drive is also nice(r).

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#3
January 28, 2015 at 13:37:46
Thanks. I was afraid of that.
2959bob

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#4
January 28, 2015 at 14:16:08
Boot with a Linux dvd (ubuntu.com for a free ISO download, which burn to a dvd; boot with that dvd).

It will load into RAM only, and then you can access the hard drive and copy anything there (personal files etc.)e to external storage. Check the copies are ok at least one working system. If it will boot ok from ubuntu then it pretty well confirms the system itself is ok; the problem is within the OS installation.

You might go pest hunting - several free utilities (freebies and well recommended here) may find that you have nasties causing your current scenario.

Need more input on that aspect, post back?

Incidentally, when you do get a working installation again, and setup as you like - make a backup set of dvds; an image etc. There are options various in that regard. With "your" own created backup dvds you can restore any time to a working system more easily! And regularly duplicate personals to external storage...


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#5
January 29, 2015 at 02:51:45
try performing

message edited by AllenPein


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