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how do i fix this

October 16, 2014 at 12:44:01
Specs: Windows 8
i have widows 8 but i cant connect to google every time I tried to get on the site, error message proxy server not responding

•Check your proxy settings
From the Settings charm, go to Change PC settings > Network > Proxy.
•Make sure your firewall settings aren’t blocking your web access.
•Ask your system administrator for help

how do I fix it?

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October 16, 2014 at 12:49:39
Which browser are you using? I don't recall ever using any proxy server/setting with IE on any version of Windows I used to date - from win-x to win-7 variously...

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October 16, 2014 at 14:07:19
If you don't know what the reference to proxy settings means then, like most, you are probably not using a proxy server. If this is the case and you are using IE, go to the desktop version then look here:
Tools > Internet Options > "LAN settings" button. If there is a check mark in Proxy server uncheck it and see if that helps.

Otherwise it could be something weird in your Hosts file or maybe the work of a virus. If you have more than one browser let us know it you get the same problem on the others. Temporarily installing another browser, such as Firefox, will tell us if this a browser issue or something else.

Let us know how you get on and we can take it further if necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek

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