Solved How do I burn a Sony Blu Ray upgrade on a CD-RW?

October 14, 2014 at 09:08:15
Specs: Windows 8
I used the "Burn to disc " feature in Windows 8, which seemed to work as far as burning an image on the disc, but when I put the disc in the Blu Ray Player to upgrade, it couldn't read the disc. Traditionally I would go to a Sony dealer and they would burn a copy of the upgrade on a disc for me and that would always work, but for some reason it has never worked for me. Am I doing something wrong?

Thanks,
Dave


See More: How do I burn a Sony Blu Ray upgrade on a CD-RW?

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✔ Best Answer
October 17, 2014 at 13:28:55
Although you "should" use a CD-R, if you want to just practice without wasting any more discs you could see if you can get the disk looking right by using a CD-RW, which can then be deleted afterwards for re-use. If should have several files on it when it's done. Once it looks OK you can repeat the procedure using up just one more CD-R. It's up to you of-course.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
October 14, 2014 at 11:38:58
I assume you are doing this:
http://windows.microsoft.com/en-gb/...

If it is an image (iso file for example) then you need to use "Burn an image" software. This little freebie is neat and easy:
http://www.imgburn.com/

As per all downloads make sure you uncheck any unwanted goodies or use Custom Install if available.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
October 14, 2014 at 13:58:59
Derek,

I'll try that and let you know how it goes. Thanks for responding!

Dave


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#3
October 14, 2014 at 16:51:45
Derek,

Image burn comes up with a message that the file I want to burn on to the disc is not a supported file (.exe).

Dave


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Related Solutions

#4
October 14, 2014 at 17:20:04
Maybe I misunderstood your term "image" which has a special meaning.

What is the file type you are trying to burn, an exe? If so then you should have been able to burn it the way you were doing originally (or with ImgBurn). What selection did you make using ImgBurn - it now sounds as if you should have been using "Write files/folders to disc" rather than "Write image file to disc". Similarly my first link no longer sounds as if it is what you need.

From what I now make of it you are just trying to burn a file or files onto a disc, nothing to do with "image", which could be why exe was seen to be incorrect (it would have been iso or similar).

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
October 14, 2014 at 18:05:11
Derek,

Yes I did choose image instead of file. I'll try "file" and let you know.

Thank you,
Dave


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#6
October 14, 2014 at 18:09:42
Derek,

When I originally did this I copied the file to the disc and it worked, but the Blu Ray Player couldn't read the disc, so I defaulted to "Burn to Disc".


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#7
October 14, 2014 at 18:32:12
Gotta be away now for quite a few hours so in the meantime see if this helps:
http://www.7tutorials.com/how-burn-...

Seems you shouldn't need ImgBurn (or similar) for this.

EDIT:
Use "With a CD/DVD Player" and "Close the session". You might do better with a non-rewriteable disk rather than an RW.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
October 15, 2014 at 12:29:13
Derek,

I've tried "burning files to disc", "copying files to disc" using CD/DVD option and nothing works. The Blu Ray player can't read any of it. Appreciate your help though.

Thank you,
Dave


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#9
October 15, 2014 at 13:53:49
Did you try a non-rewriteable CD with the Close Session option?

What CD type did the Sony dealer use? Both CD brand and type can make a difference at times.

Always pop back and let us know the outcome - thanks


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#10
October 15, 2014 at 14:08:49
I'm using Imation CD-RW

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#11
October 15, 2014 at 14:09:26
I do have Memorex CD-R

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#12
October 15, 2014 at 14:21:17
"The brand thing" is that some brands work best on some computers and not others so it's hard to comment on which one might work for you. CD-R are usually more reliable than CD-RW. Also, if there is an option try burning at the lowest speed possible.

You said Sony made a disk previously so if you have one to hand then use the same brand and type. That would tell us whether it was the disk, or something going wrong with the method or system.

Always pop back and let us know the outcome - thanks


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#13
October 15, 2014 at 16:51:03
Ok just tried the Memorex CD-R. I got the same error message on the Blu Ray, "Cannot Play This Disc".

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#14
October 15, 2014 at 17:40:40
Presumably the upgrade was a download. Can you give us a link to the download page please so that I can see exactly what the file is about?

Can you burn other disks without difficulty?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#15
October 16, 2014 at 06:23:48

Below is the link to the Blu Ray Player upgrade. My operating system is Windows 8. The link will show that it only allows for Windows 7 and below, but when I contacted Sony support they said to use Windows 7 Upgrade and it should work. BTW, I don't have any problems burning other discs.

Thank you,
Dave


http://esupport.sony.com/US/p/model...


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#16
October 16, 2014 at 08:50:45
Follow the instructions carefully on that website. I note that you are dealing with an image file (iso) after all, and that it twice says use a CD-R and not a CD-RW which fits with our discussions.

The download is a single EXE file which is compressed. You Save that somewhere on your hard disc then double click the exe to extract a single ISO file (which is also compressed). You then use "Burn an image" directing it to that ISO file, and if that feature is not available then use ImgBurn selecting "Write image file to disc".

When you have produced the disc it should have several files on it. Check its contents from "Computer". You might care to check the failed discs you have produced too. If they contain one EXE file or one ISO file then the procedure used is incorrect. You could also peer into one that Sony produced, which will give you a good idea of the sort of thing that you should expect to see on the disc it when finished. What you produce should be very similar if it is going to work.

EDIT:
I have tried to spell it out step by step for you but the post below summarizes it in a few short words. Maybe read that first then use mine if you require more detail.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#17
October 16, 2014 at 08:55:56
Download the executable file and run it on your Win8 computer. It will ask where you want to extract the ISO file. Tell it where you want the file to be placed and click ok. Then use Imageburn to burn the ISO file to a CD.

Make sure to use the "Write Image File To Disc" option.

message edited by THX 1138


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#18
October 16, 2014 at 09:06:29
THX 1138

Hi, your post arrived while my #16 was evolving. Thanks for that - I've added an edit to mine, referencing yours.

Always pop back and let us know the outcome - thanks


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#19
October 16, 2014 at 10:29:50
Derek,

I really appreciate your determination in this matter. I have done everything that Sony suggests. I've already done everything that your latest instructions suggest. None of this works. I'm beyond frustrated to the point where I've run out of energy to take this any further. I really do appreciate your help in the matter though! Have a great day!!

Sincerely,
Dave


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#20
October 16, 2014 at 12:12:24
Hi Derek, didn't mean to step on your toes here, you've done a great job in trying to help him. I was just bored this morning and thought I would put my 2 cents in to help.

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#21
October 16, 2014 at 13:47:29
No No Thx 1138 you are not stepping on any toes - happy for anyone to join in. I happened to like your neat summary and thought it best the poster read that before my detail.

hockeynut - Happy to continue if you are.
Let me know what you see on the CD's you've produced - open the drive in "Computer". If they have several files on them look at the ones Sony did in the past to see if they look similar. If the discs look right we then need to work out why yours are not being read.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#22
October 16, 2014 at 18:20:55
Derek,

The disc only shows the ISO File, because after I downloaded the upgrade to a file folderon the hard drive the instructions say to "burn" that ISO file only to the disc, so that's all that's on there. I don't have the old Sony disc because that was over six years ago and I haven't been using the Blu Ray player that much.

Dave


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#23
October 16, 2014 at 22:09:50
Hockeynut, this part is very important. You cannot just burn that file to the disc. You need to download Imageburn. Derek gave you the link. Then launch Imageburn and use the "write image file to disc" option.

After all this there is something else to consider. Do you really need what the upgrade offers? According to the information on the upgrade, it offers a few minor upgrades like extra features for interactive menus and such. Do you really use all that?

message edited by THX 1138


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#24
October 17, 2014 at 05:34:58
"Burn an image" or "Write image file to disc" (ImgBurn) does not mean just putting the ISO file itself on the disc. These features should unpack the file and create a CD which contains a number of files - see my #16. If you look at the ones Sony produced they will not just have the ISO file on them. This is most certainly what is going wrong. Here are the ImgBurner step by step instructions:
http://forum.imgburn.com/index.php?...

THX 1138 makes a good point though. These particular upgrades are best not just done on a routine basis. They look like firmware updates, so there is always a slight risk of the drive getting bricked if they go wrong. Best only applied if you need the facilities they are offering or if they claim to fix some issue that you are having.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#25
October 17, 2014 at 08:05:04
Still does not work.

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#26
October 17, 2014 at 10:03:58
Tell us what is on the disc that isn't working please. Go to "Computer" with the disk in the drive and double click it.

Always pop back and let us know the outcome - thanks


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#27
October 17, 2014 at 12:29:08
UPDATE_BDPS500_VER0600.

It's a Disc Image File


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#28
October 17, 2014 at 12:37:51
Hockeynut, you are not following what Derek and I have said. This is very important, you need to use Imageburn to unpack and burn that disc image file to the disc. You cannot just put the disc image file on the disc.

By using Imageburn it does several things other than just putting the file on the disc. It unpacks the files from the single ISO file that are needed for the firmware upgrade process and it also puts data on the bootsector of the disc telling it to boot to the disc and not just read it.

1. Launch Imageburn.
2. Select "write image file to disc"
3. Select the ISO file and burn it to disc.

message edited by THX 1138


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#29
October 17, 2014 at 13:28:55
✔ Best Answer
Although you "should" use a CD-R, if you want to just practice without wasting any more discs you could see if you can get the disk looking right by using a CD-RW, which can then be deleted afterwards for re-use. If should have several files on it when it's done. Once it looks OK you can repeat the procedure using up just one more CD-R. It's up to you of-course.

Always pop back and let us know the outcome - thanks

message edited by Derek


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