Solved Help Unlock locked laptop by using desktop PC

February 5, 2015 at 14:57:55
Specs: Windows 7
My husband is locked out of his lap top and I have been trying to troubleshoot through account live.com. But because he does not send emails (I do that on my computer) or any of the other security things asked for I have been unable to follow the process to a point where it is accepted so I can get to his computer. His computer is not accepting a password that has been working but now for some reason wont work.
What should I try next? (He has windows 8 on an Acer laptop)

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#1
February 5, 2015 at 17:32:34
✔ Best Answer
See if you can sort the problems out using this, on an usb thumb drive.

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#2
February 8, 2015 at 14:32:17
Thank you so much!! The lazesoft programme works really well! Problem solve!

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#3
February 8, 2015 at 14:40:31
Nice work, thanks for the update.

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