have lost windows 8 screen

April 7, 2013 at 13:36:06
Specs: Windows 7
My sons new computer has lost the windows screen on start up. All we have is a blank screen. Can not get any thing to work as far as back up as there is nothing to see.

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#1
April 7, 2013 at 13:53:52
If you have a black screen and never see anything on it at all, then it is almost certainly some sort of hardware failure, such as screen, connection to screen, video module. If it is totally quiet then it could be that the power supply unit has failed.

As it is Windows 8 I wonder if it is still under warranty - if so return it for repair.

Always pop back and let us know the outcome - thanks


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#2
April 10, 2013 at 11:02:13
Hi Derek
Thanks for your reply, we found that on re-starting the computer the following day it all restarted, very strange.

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#3
April 10, 2013 at 12:09:43
Hope it stays fixed but best assume it might not, and keep backups of anything important you are putting on there. Good practice anyhow.

Thx for feedback.

Always pop back and let us know the outcome - thanks


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