Solved Google Chrome Waiting for cache error freezes Win 8.1 PC

Custom built pc / N/A
April 16, 2014 at 17:30:16
Specs: Windows 8.1 64 Bit, AMD FX-8350 8 Core @ 4.0 GHz - 2x4 DDR3-1600
Hey Everyone,

Recently, Chrome will randomly decide to lock up my entire computer while loading a webpage. As far as I can tell, it only happens on sites that I haven't ever been too. Basically, the webpage will stop loading and I see the text Waiting For Cache in the bottom left hand corner of the window. Once I close Chrome, Windows completely stops responding. I can open things like the charms bar, but it won't let me click on anything or load any applications. The only ways I have found to fix this is to either force the computer off by holding the power button for 6 seconds then rebooting the computer, or by holding Ctrl + Alt + Del. When I do this, it brings up a grey screen that says Please Wait... which lasts for approx. 45 seconds.

Is this just a problem with Chrome itself, or do you think it's a Windows related issue?

Thanks


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#1
April 16, 2014 at 23:17:53
✔ Best Answer
Try clearing Chrome's cache, cookies & history.

You can do that from within Chrome itself, but that isn't totally satisfactory because the browser is still open. Best method to clean Chrome thoroughly is with Ccleaner:
http://www.filehippo.com/download_c...

So you close Chrome first, then clean with Ccleaner.


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#2
April 19, 2014 at 12:01:42
If it doesn't do the same when using Internet Explorer then it pretty well proves it is a Chrome issue.

Always pop back and let us know the outcome - thanks


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#3
May 20, 2014 at 13:30:58
If you are now using CCleaner (I'm guessing) then it is a good program to have about. It clears a lot of useless junk out of the way.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 16, 2014 at 16:48:22
Hey Everyone,

I know this is kinda an old thread, but it came back.

After I cleaned out the Cache, it seemed to go away, but now it's back, and worse.

In addition to the usual, it now does two new things:

Occasionally, about 2 seconds before it freezes, it will give me a small pop-up error saying something like 'Adobe Shockwave has stopped working' I've tried disabling Chrome's built in shockwave and downloading the separate one, but that didn't help.

In addition, it's begun causing total Windows freezing that it doesn't recover from.

It's happened twice, once when Adobe Flash popped up and said I needed to download an update. I clicked the download button, and strangely it linked me to their website. At first, I though it might have been a virus, as normally the popup downloads the update itself, but after checking Chrome's history it was the legit download.adobe.com website. I also ran a Malwarebytes scan, and came up with nothing.

The second time was a few minutes ago, when I tried to go to a site I'd never been to before, forums.wpcentral.com.

In addition, both of these freezes required me to force the computer off (via holding the power button for ~ 5 seconds). When I rebooted and Windows loaded, the computer automatically forces itself to shut down.

I don't know if this is Windows or hardware, I would assume it is Windows, but I didn't get a BSOD or anything, and the power light of my computer was blinking, which usually is due to a hardware failure of some sort.

But I doubt it is hardware, as it never does anything like this except when using Chrome.

message edited by NT56erbx


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#5
June 16, 2014 at 16:58:16
Something of a long shot but download the ADWCleaner file from here and save it somewhere:
http://www.bleepingcomputer.com/dow...
(use blue download button top right).

Double click the saved file and run the Scan. See what it finds. Mostly I've found it safe to run the Clean and let it remove all it finds.

Always pop back and let us know the outcome - thanks


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#6
June 17, 2014 at 09:19:39
Thanks, I'll run that and let you know if it helps.

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#7
September 29, 2014 at 04:54:10
Having the same problem. I've done a full system restore, cleaned out the cache via system administration but it still does it. This problem is a pain in the backside and nobody seems to have the solution. Arrrgh!

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#8
September 29, 2014 at 08:40:38
MissDicko

Make sure you have all the latest Win 8.1 updates (there were some bad ones recently that were put right). Makes me think it is a bad reaction between Chrome and Win 8.1 and that one or other have not quite gotten their act together.

Always pop back and let us know the outcome - thanks


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#9
October 10, 2014 at 09:07:48
Having the same problem. I've done a full System Recovery and still having problems; my solution will be getting rid of Chrome.

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