Solved gigabyte vanquish pc help

May 28, 2017 at 08:59:57
Specs: Windows 8
Hi there,

My nephew has a 2015 'Vanquish' gaming PC with the following details:

AMD A8 7650K Radeon R7 10
Windows 8
8 GB memory

It has only been used a couple of times & then I think he has somehow restored it to factory settings.
The boot sequence starts but never goes past the Gigabyte logo & then loops continuously.
The last BIOS update was 2015 - is this an issue?
I was surprised to see no graphics card but I'm guessing this is on-board.

Many thanks in advance,

John


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#1
May 28, 2017 at 09:33:46
✔ Best Answer
Vanquish is a model built by Digital Storm. I think the model you have is a Vanquish 2.

"I think he has somehow restored it to factory settings"

A factory reset is for the OS and it's generally a multi-step process. So your nephew probably would have had to click 'yes', 'next', 'continue', etc, multiple times along the way. What you're describing sounds like a hardware problem, not a Windows problem. He may have reset the BIOS to factory defaults which would have cleared any custom settings made by Digital Storm. They have lifetime support so you may wanna contact them.

http://www.digitalstorm.com/

message edited by riider


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