Solved Get asp.net off of my computer

March 1, 2014 at 14:36:53
Specs: Windows 8
asp.net machine account has installed on my computer and I can't get rid of it, it has taken over as administrator and won't let me change or do anything as it has to have a password, I never set it up, if I had I would have a password, no one as yet has been able to help, they say do this do that, but as this ASP has the control of my computer it won't let me change anything, I can't re-fresh, do system restore, it won't even let me install digi kits from Serif, I am really cross that I have this ASP,

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✔ Best Answer

#1
March 1, 2014 at 16:24:44
If you can get into Safe mode, do this.

ASP.NET Machine is in User Accounts in Control Panel, and it IS SAFE to delete. This should return your Logon to normal.
Log into your normal account, open User Accounts and delete the ASP.NET Machine account.


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#2
March 4, 2014 at 07:01:30
Can't get into safe mode, asp.net wont allow anything, can't change anything in accounts either, truly stuck

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#3
March 4, 2014 at 12:27:52
"Can't get into safe mode"
Try turning the power off at the switch, wait a couple of minutes & see if it auto gives you the option to start in Safe mode..

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Related Solutions

#4
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#5
March 4, 2014 at 14:46:20
Thankyou John for directing me to start in safe mode which I was able to do, have saved instructions for future again, thankyou. unfortunately I wasn't able to change anything as that asp.net machine account kept blocking everything asking for a password, I never set the thing up so I haven't got a password, I think it must have come with the printshop. I can't even uninstall the printshop to try and see if it goes away, I have read online that a lot of people have had this trouble but on XPs and not on Windows 8...

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#6
March 4, 2014 at 14:59:58
" unfortunately I wasn't able to change anything as that asp.net machine account kept blocking everything asking for a password'

Lets see if I can dig anything up that may help.

1. Download ZHPDiag from one of these links. Copy & Paste the contents of the log into your next reply.
http://en.kioskea.net/download/diag...
http://en.kioskea.net/download/down...
http://telechargement.zebulon.fr/te...
Screenshots ( SS ) How to install.
http://i.imgur.com/bzQcspa.gif
http://i.imgur.com/Hs29C2s.gif
http://i.imgur.com/BTjebOK.gif
http://i.imgur.com/87sQnNO.gif
http://i.imgur.com/z0YGy5b.gif
http://i.imgur.com/lU7mHna.gif
http://i.imgur.com/o0dE8Lz.gif

(Don't be alarmed if the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates two icons ZHPDiag and ZHPFix.

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English.

6. Click on the "Configure" button.

7. Click on the Magnifying glass "Default diagnosis with legitimate".

8. Click on "Search" and answer yes if a message appears.

Wait for the tool to finished (maybe a long time) A ZHPDiag log will be on the Desktop.

9. Close ZHPDiag.


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#7
March 5, 2014 at 08:26:11
Thankyou for replying, tried to download zhpdiag, my Norton said it was usafe, but I tried to download it anyway, but before it had downloaded that asp came on again asking for password, so can't download anything, change anything I am stuck...

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#8
March 5, 2014 at 12:20:00
" so can't download anything, change anything I am stuck..."
Download from a good comp onto a thumb drive & try.

Here is another to try, if not successful.

Download OTL, save & run from your Desktop.
http://oldtimer.geekstogo.com/OTL.exe
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
http://i.imgur.com/rvTDUlL.gif
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

Upload the logs using this. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the links please.
Free file sharing sites come & go, if Imgur.com & load.to are too busy ( or not working ) here are others to try.
free file upload no account needed
http://is.gd/ije9W6
http://www.zippyshare.com/
http://www.filedropper.com/index.php
http://www.wikisend.com/
https://www.sendspace.com/
http://www.megafileupload.com/
Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru
How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/yBtjlpb.gif
http://i.imgur.com/txFkgpT.gif



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#9
March 5, 2014 at 12:27:10
Another to try, once again download from a good comp.

Naturally no one expects you to remember the instructions, so write or print them.

Download correct tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
http://www.bleepingcomputer.com/dow...
Farbar Recovery Scan Tool (32 bit)
http://www.bleepingcomputer.com/dow...
and save it to a flash drive.
Plug the flash drive into the infected PC.
Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.
In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter. Or FRST.exe if 32 bit system.
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please Copy and Paste the contents into your reply.

Or,

Farbar Recovery Scan Tool
http://www.bleepingcomputer.com/dow...
Download Farbar Recovery Scan Tool and save it to a flash/thumb/pen drive.
Farbar Recovery Scan Tool, or FRST, is a portable application designed to run in the Windows Vista and Windows 7/8 Recovery Environment in order to diagnose and fix boot issues. This tool can also be used in Windows XP if the system can boot to Recovery Environment by using a PE Boot CD.
This program will display detailed information about the Windows Registry loading points, services, driver services, Netsvcs entries, known DLLs, Exe associations, drives, and partition specifications. It will also list some important system files that could be patched by malware.
Farbar Recovery Scan Tool, or FRST, is a portable application designed to run on Windows XP, Windows Vista, Windows 7/8 and Windows 8 in normal or safe mode to diagnose malware issues. It is also possible to run FRST in the Windows Recovery Environment in order to diagnose and fix boot issues.
This program will display detailed information about the Windows Registry loading points, services, driver services, Netsvcs entries, known DLLs, drives, and partition specifications. It will also list some important system files that could be patched by malware.
Note: There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, you may try both of them. Only one of them will run on your system.
Plug the flash-drive into the infected PC.
Enter System Recovery Options.
http://windows7themes.net/missing-o...
To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash/thumb/pen drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
First Press the Scan button.
It will make a log (FRST.txt)
Second Type the following in the edit box after "Search:". services.exe
Click the Search button
It will make a log (Search.txt)
Copy & Paste the contents of both the FRST.txt report and the Search.txt into your next post please.
Or,
For this step you will need a USB flash/thumb/pen drive and start on a clean computer.
Please download Farbar Recovery Scan Tool and save it to a flash drive. You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Plug the flash drive into the infected PC and follow the 2 step process below to enter the System Recovery Options using one of the three options listed, then running Farbar's Recover Scan Tool
----------
Entering into the System Recovery Options
Option #1
To enter System Recovery Options in Windows 8:
If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt and skp the next two options.[/u]
Option #2
To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select English as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
Option #3
To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select your user account and click Next
Running Farbar's Recovery Scan Tool in System Recovery
Once you are in the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Select Command Prompt
In the command window type in Notepad and press Enter.
The notepad opens. Under File menu select Open.
Select Computer and find your flash drive letter and close the notepad.
In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please Copy and Paste the contents into your reply.


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