gateway laptop factory restore

August 25, 2014 at 14:19:11
Specs: window 8
My windows 8 gateway laptop may be infected by virus. Tried to use system restore but it does not work at all. Says that I do not have any restore point. I did create a restore point twice. How can I reset the laptop to factory condition.

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August 25, 2014 at 16:12:33
it will help us if you give us the model number of the laptop...we know it is a Gateway...thanks

HELP in posting on plus free progs and instructions

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August 26, 2014 at 01:30:43
Check the links in my # 4 here:

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