Flash player crashes while playing only on Firefox?

October 4, 2015 at 07:17:02
Specs: Windows 8.1, 3 dualcore/4
Flash player crashes while playing trailers on imdb, youtube, etc... only on Firefox?

after the video starts with seconds it starts to crash then the whole Firefox is black but i still can hear the sound of the video and i can't reach anything even the task manager?


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#1
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#2
October 4, 2015 at 11:31:47
Latest version of Firefox? 40.0.3? Latest version of flash installed? 19.0?

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#3
October 4, 2015 at 13:44:29
Errr...Latest version of Firefox is 41.0.

You can check your Flash version here (from each browser):
http://www.adobe.com/software/flash...

YouTube now uses HTML5, although it will still accept Flash. See how you get on with the foregoing suggestions first. If not we could swap to HTML5 as this has been known to help some YouTube users.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
October 4, 2015 at 13:53:48
"Errr...Latest version of Firefox is 41.0"

Firefox Setup 41.0.1
Mozilla Firefox
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://www.mozilla.org/products/fir...


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#5
October 4, 2015 at 13:59:14
Yep 41.0.1
Wow that must have been very recent - let's hope it improves the bookmark arrangements.

Always pop back and let us know the outcome - thanks


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#6
October 4, 2015 at 14:02:01

New in version 41.0.1
October 1st, 2015

FIXED:
Startup crash in mozilla::layers::CompositorD3D11::GetTextureFactoryIdentifier()
Changing properties of a new bookmark while adding it acts on the last bookmark in the current container
Firefox hangs with flash plugins
Startup crash in nsStyleSet::GatherRuleProcessors(nsStyleSet::sheetType) possibly related to Yandex toolbar and Adblock Plus
Crash in mozilla::gl::GLBlitHelper::BlitImageToTexture


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#7
October 4, 2015 at 14:34:57
Thanks guys for your reply but i tried that before posting here and i have the two most recent versions of both!!!
However i'll try again but with the uninstaller (Johnw) posted i'll be back with results

Thanks


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#8
October 5, 2015 at 11:08:09
hey guys I've tried the wise uninstaller and re installed Firefox the videos worked fine and in full screen till the end of the video and still Firefox crashed again (no flash player installed) so i really think it's because the Firefox version is 32x and I'm using 8.1 64x so what do you think

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#9
October 5, 2015 at 13:47:02
Unless it has slipped past me I don't think Firefox have released a 64 bit version (it was delayed).

I'm on W8.1 and have not run into the problems you describe when using HTML5 in Firefox (or Flash). I assume on YouTube if you right click on a video it says it is HTML5.

Try disabling hardware acceleration. Go to hamburger icon top right (three horizontal bars) then "Options > Advanced > General tab".

Always pop back and let us know the outcome - thanks

message edited by Derek


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#10
October 6, 2015 at 10:27:16
it finally worked it was some issue with IDM once i disabled it on firefox the videos worked fine some integration issues thanks for real guys still i learned from you

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#11
October 6, 2015 at 11:02:50
Not quite sure how you did it but glad to hear it and thanks for letting us know.

message edited by Derek


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#12
October 6, 2015 at 13:13:32
in the task manager i was looking for anything other than firefox with high memory and cpu usage and i found this idm integration module going nuts so i ended its task and internet download manager as well and the videos worked
it was a lucky move for entirely other reason

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#13
October 6, 2015 at 13:23:16
Good thinking. If that's a third party download manager they can sometimes cause issues. I assume you uninstalled one or other or both of these from Control Panel, otherwise they will come back again on restart.

message edited by Derek


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