Error code:0xo00000e9,Windows 8 pro

October 31, 2012 at 03:20:22
Specs: Windows 8
I bought the Windows 8 pro for my computer, but every time i try to boot the DVD all i see is the windows 8 symbol and about 10 minuets later i get this error.

There was a problem with a device connected to your PC
An unexpected l/O error has occurred.
Error code:0xo00000e9
This problem can happen when a removable storage device is removed while it's in use or is failing.Properly connecting any removable storage and restarting your PC may fix this problem.

The DVD dose not make it to the setup screen. I have tried unplugging everything from the motherboard. All usb 3.0 devices, all extra hard drives, mouse and key board and even unplugged the graphics card and used the on board graphics with no luck.

I don't think my DVD writer is bad because i use it all the time, also i can read the files on the windows 8 DVD.

My computer specs:

Operating System
Microsoft Windows 7 Home Premium 64-bit SP1
Intel Core i5 3570K @ 3.40GHz 35 °C
Ivy Bridge 22nm Technology
8.00 GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)
BIOSTAR Group TZ77XE3 (SOCKET 0) 28 °C
ASUS VH242H (1920x1080@60Hz)
AMD Radeon HD 6900 Series (Sapphire/PCPartner) 37 °C
Hard Drives
112GB SanDisk SDSSDH120GG25 ATA Device (SSD) 30 °C
466GB Western Digital WDC WD5000AAKX-221CA1 ATA Device (SATA) 33 °C
Optical Drives
HP DVD Writer 1260t ATA Device
Realtek High Definition Audio

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October 31, 2012 at 04:31:42
Run Windows 8 Upgrade Advisor HERE to learn about the incompatible devices in your computer, including the ones on the motherboard.

Other than that, remove Western Digital HDD and leave only the SSD on which you probably wish to install W8.

If this is not enough, then you can disable any on-board chips such as Realtek Hi Def audio, which you can re-enable after W8 installation.


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October 31, 2012 at 14:07:45
Windows 8 Upgrade Assistant Report
Computer name: EALF-1001-PC
Operating system: Microsoft Windows 7 Home Premium
Manufacturer: BIOSTAR Group
Model: TZ77XE3
CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Memory: 8.1
For you to review

Install an app to play DVDs
You may need to install an app to play DVDs in Windows 8.
More info

Sidebar gadgets aren't supported in Windows 8
You won’t be able to use the sidebar gadgets that are installed on your PC in Windows 8.
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Secure Boot isn't compatible with your PC
Your PC's firmware doesn't support Secure Boot so you won't be able to use it in Windows 8.
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Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel Corporation, Version
Not compatible

Not compatible

DiRT 3
Update available

The only thing i see could be the "Intel(R) USB 3.0 eXtensible Host Controller Driver" could that be it? and how would i disable it.

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October 31, 2012 at 14:38:07
What type of Windows 8 DVD did you buy? Is it an upgrade disk? See the charts in the link below to see if you are on the right road.

If you have a full version you should be boot to the DVD and installing that way.

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