Solved email & Facebook account synced - locked out of laptop

April 2, 2014 at 20:38:29
Specs: Windows XPdesktop and win8 lato
some1 started creating pages on my fbk acct. why do people do that? accessing all kind of stuff and i had notify of all activity on fbk at my email address so they redirected it to them so i wouldnt know about it....but this screwd my email all up. spoke to comcast said it was fixed....they would change passwords on every acct i had even laptop..HP2000 and i do not remember it and it did not come with a reset disk..i have norton virus protect and constant guard but everything id scred

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#1
April 3, 2014 at 09:14:49
Hello,

Sorry for the trouble. As your ISP said, it is recommended to change your account passwords ASAP. Also, please make sure that you do not click any misleading links posted on your wall or your friends.

You can also enable Facebook wall scan by visiting this site: https://apps.facebook.com/nortonsaf...

Thanks!

Vineeth
Norton Support


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#2
April 3, 2014 at 14:33:56
"spoke to comcast said it was fixed....they would change passwords on every acct i had even laptop"

I think you misunderstood what they said. The only account Comcast is going to change the password on is your Comcast account, they have no way of changing other account passwords, nor can they change your laptop password. You will have to change other passwords such as your Facebook account and your laptop.


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#3
April 4, 2014 at 05:11:38
✔ Best Answer
It might be worth changing your passwords on a different computer from a different network. Also ensure that your Facebook email and other information has not been changed. ( this would be in settings on your Facebook account)

::mike


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