Solved does Dell XPS 8500 back up to another HDD within the PC

March 19, 2015 at 18:45:24
Specs: Windows 8
does the computer back up to another hard drive in the computer? The computer was reset to a restor point when it was new. Is the data stored/backed up on another hard drive or partition?

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✔ Best Answer
March 20, 2015 at 14:04:45
Most likely a factory restore was done on it, so Windows System Restore points would have started again from then. This factory restore process would have written over your old files. They are not hidden anywhere, unless they were deliberately copied to another device before this was done.

Someone did very well (against very poor odds) with the program DAVEINCAPS gave in #3, second link. I suppose there is a vague chance of recovering the odd file but it looks pretty hopeless. Any computer usage since factory restore would have reduced your chances of finding traces of old files.

Always pop back and let us know the outcome - thanks



#1
March 19, 2015 at 19:27:15
No it's not backed up to another drive unless that's a process you, or the previous user, had set up.

Resetting to a restore point should leave most personal files intact. But if you're talking about 'resetting to factory specs' then everything on the drive can be written over with the system the way it was when it was first put together. In some cases the factory reset will have an option to keep the existing added software and files and just restore the operating system.

If this is a computer you bought used then likely the previous owner did a full factory restore. If you're asking because you're thinking of selling this one then a full factory restore will remove all your personal stuff and restore the original operating system and software.


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#2
March 19, 2015 at 20:10:06
Thanks for the reply. If the files might still be there, where should I look? It's my computer, purchased new. I'm not exactly sure what happened, but it looks like I need to install everything again. I haven't done much with it thinking I'd completely lose ability to restore files if they are even possible to restore.
I don't think there are/were any restore points except the original one, but I could be wrong.

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#3
March 19, 2015 at 22:31:58
Oh you're looking for stuff you lost. Many personal files are saved in the Documents folder. Others may be in different places depending on where the software that creates them puts them. But files usually don't wander off on their own. First check some basic stuff. Is it possible they were saved under another user name? Check the recycle bin too.

Software is a different matter. You mention the computer was 'reset to a restore point when it was new'. Does that mean you recently restored it to a date from when it was new and that's when you noticed the missing stuff. If so that's probably the reason. You can undo the system restore if that created the problem:

http://www.eightforums.com/tutorial...

Or do you mean the restore was done not long after you got the computer but it's been working OK until just now? In that case you probably should try some recovery software. Here's one that some previous posters found helpful:

http://www.z-a-recovery.com/downloa...

You could try the demo version and see if it turns up anything. Usually you would run it from a USB flash drive so nothing on the hard drive is overwritten. Others may post in with their recommendations.

If any software programs are gone and it's not due to the system restore then they must have been uninstalled. You would need to reinstall those.


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#4
March 20, 2015 at 10:02:48
If you can remember the name of one or more of the lost files put it in Windows search. It might have moved elsewhere - possibly with the other lost files.

Always pop back and let us know the outcome - thanks


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#5
March 20, 2015 at 13:37:06
It appears that the computer has been restored to the point it was when it was delivered. I have searched for files and found none. I have tried to undo the restore, but the restore point was after everything disappeared.
Any chance any of my files/pictures are still hidden somewhere? Or did they all get wiped out?

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#6
March 20, 2015 at 14:04:45
✔ Best Answer
Most likely a factory restore was done on it, so Windows System Restore points would have started again from then. This factory restore process would have written over your old files. They are not hidden anywhere, unless they were deliberately copied to another device before this was done.

Someone did very well (against very poor odds) with the program DAVEINCAPS gave in #3, second link. I suppose there is a vague chance of recovering the odd file but it looks pretty hopeless. Any computer usage since factory restore would have reduced your chances of finding traces of old files.

Always pop back and let us know the outcome - thanks


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#7
March 21, 2015 at 07:41:08
Thank you very much for all of the help I received here. I'm going to learn more about what I'm doing and hope to be smarter. Thanks!

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#8
March 22, 2015 at 00:30:13
You're welcome. It's always a good idea to have a copy of your important documents, pictures, etc. on another drive or maybe burn them to a cd.

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