Solved Dell laptop battery Plugged in, not charging

October 19, 2014 at 05:12:19
Specs: Windows 8
shows only 2% charged and battery will not charge.... HELP... need to fix this. If I unplug the power, and plug it back in, it will show it is charging for about 20 seconds but then stops charging and the percentage does not increase.. does anyone have an idea what causes this and/or how to fix this?

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#1
October 19, 2014 at 06:56:07
✔ Best Answer
What exactly are you trying to charge?

Are you charging it with the charger that came with the device? It's possible that the charger you are using doesn't provide enough amps to properly charge the device.

If you were using the charger that came with it, have you tried a different charger?

Lastly, have you tried a different outlet?

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#2
October 19, 2014 at 07:14:32
Trying to charge the battery on a Dell inspiration 15 laptop. Using the charger that came with the laptop, yes, the outlet works fine, but I have tried a different outlet and it is the same thing...

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#3
October 19, 2014 at 07:19:39
Did you consider that the battery may be bad?

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#4
October 19, 2014 at 07:27:02
True, how long have you had the laptop?

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#5
October 25, 2014 at 06:35:00
This seems to be a widespread issue with DELL laptops

http://en.community.dell.com/suppor...

It seems that the BIOS attempts to recognise the charger. If it is unable to do so, it will prevent the battery from charging.

If your laptop is still under warranty, contact DELL to get a replacement power supply sent out.


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#6
October 25, 2014 at 08:58:04
Battery is fine.. Took computer to the Geek Squad and it is the power cord not charging.. will have to buy new cord...

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