Hi
My Custom built Windows 8 PC keeps Black Screen'ing me after boot up.
Theres no error message or anything. It just sort of crashes.
I can't even log on. But sometimes, if I'm lucky it will show the login screen and I can type in my password, but then it freezes, often crashing into a Black Screen like it does after boot up.I've tried system restore, or automatic repair, but it doesnt fix the issue. I have tried a RAM check but no issues or errors found.
I don't want to reinstall Windows 8. I have considered "refresh windows", but I want to fix this issue without refreshing or reinstalling windows.*edit
Specs
Asus Sabertooth X58
I7 970 @ 3.2Ghz
Geforce GTX 670
8GB DDR3 RAM
2 HDD's 500Gb (main), 1Tb (secondary)
nuFF3message edited by nuFF3
If you can get into Windows, is there any errors in the event logs? Windows key (on keyboard) + r -> eventvwr -> press enter
www.standby-it.com
I see a consistent system error with "The Ati External Event Utility service failed to start due to the following error: The system cannot find the file specified."
and
"The driver \Driver\WUDFRd failed to load for the device ROOT\WPD\0000."
Its odd that with the ATI thing since I use Nvidia.I've had my nvidia driver crash on me a couple of times, rolling back the driver didnt fix the that. So I thought it might have been driver issues.
nuFF3
Do you have a logitech keyboard and/or mouse? Set WFD to automatic:
Start/Run/services.msc
Go to Windows Driver Foundation - User-mode Driver Framework
Change startup type to automatic.I would look through the system for anything ATI installed and uninstall it, check via programs and features first. Did anything ATI ever get installed on the system?
Update all drivers to the latest (Nvidia & chipset being the main) versions.
www.standby-it.com
I use a Logitech Mouse, why?
I tested my old Radeon HD 4670 IceQ a while ago, I uninstalled the drivers when I was finished testing it.nuFF3
The driver \Driver\WUDFRd failed to load for the device ROOT\WPD\0000 - is related to logitech ATI error is likely from a leftover service or startup item that's trying to start, but no longer there since uninstalled.
Windows key + r > services.mscLook for the ATI external event utility (and any other ATI service), double click on it, and disable it.
I would as well get the latest drivers for all your equipment for Windows 8 from the manf. VGA, Chipset, RAID controllers, USB controllers, etc.
www.standby-it.com
the issue persists, stronger this time. Now I cant access my PC at all, did a system restore and going for the "refresh" option.
thanks anywaysnuFF3
Welp that didnt work, the refresh didnt help. Then I tried reistalling windows, no help there either.
I didnt think it could have been the ram since the RAM test didnt find any errors or issues... aggravating...nuFF3
What's the firmware level on your motherboard? If you haven't updated it in a while (or ever) I would update it. http://www.asus.com/Motherboards/SA...
www.standby-it.com
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