Computer Will not log on to windows 8.1

December 27, 2014 at 11:01:03
Specs: Windows 8.1
When I try to log on with password the computer tries to log on & then the screen goes blank instead if the start screen opening.

See More: Computer Will not log on to windows 8.1

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#1
December 27, 2014 at 13:16:53
Can you get into Safe mode?

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#2
December 27, 2014 at 15:01:15
See this about getting into Safe Mode:
http://www.7tutorials.com/5-ways-bo...

Always pop back and let us know the outcome - thanks


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#3
December 27, 2014 at 15:57:53
No I cannot get into safemode

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Related Solutions

#4
December 27, 2014 at 16:01:04
Install this on a thumb drive & see if you can get things working.

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#5
December 27, 2014 at 16:03:05
This entails using system configuration or accessing control panel. How can I if windows 8,1 will not open?

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#6
December 27, 2014 at 16:13:06
You have to use a good computer to install Lazesoft.

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#7
December 28, 2014 at 08:07:02
Thank you all for advice. In the end I tried various combinations of Windows button + power button. Windows button + F1 etc. Eventually screen came on for "Repairing your Computer" and I managed with some good luck rather than judgement to clear all files etc. which were not needed as machine is only 4 days old. Set up the whole system as new account & all is now working as new. I now put it all down to over zealous anti virus software which a friend put on. It even warned of threats when I initially connected my wireless modem.

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#8
December 28, 2014 at 13:16:41
Good to hear, thanks for letting us know (and that luck can sometimes be the good sort).

Always pop back and let us know the outcome - thanks


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