computer randomly shuts down

January 27, 2013 at 09:45:47
Specs: Windows 7
I bought an HP Envy last week and it started turning itself off about every 30 minutes or so. When I restart I get an error message that says my pc encountered a problem which caused it to restart. its not restarting, its shutting off. I returned the computer and got another of the exact same brand and model. same problem. I returned it and got a gateway and im getting the same problem....HELP!!!!!!

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#1
January 27, 2013 at 11:49:03
Exactly the same problem with two entirely different computer brands? - - sounds to me like the only thing they have in common is the shop you bought them from, your power supply at home, or some external device you have plugged in to both computers which may be faulty.

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