chrome has stopped working

May 2, 2015 at 04:56:19
Specs: Windows 8
I can't open chrome on my PC anymore. It just stopped working. It doesn't matter which icon I click on - desktop shortcut, or pinned in taskbar, none of them open the chrome window. Yet task manager says it's running :/ I have tried uninstalling and reinstalling and it makes no difference. I am running windows 8.

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#1
May 2, 2015 at 06:24:13
End all instances of chrome.exe in the running processes list as shown in Task Manager, then try starting it.

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#2
May 2, 2015 at 06:45:09
Hi, Thanks for your reply. I did that and still no joy :(

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#3
May 2, 2015 at 07:37:09
I suppose it could be some sort of browser malware. Try running this little freebie, which is quite safe and used by regular helpers on this forum and others:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

If it finds anything at all please copy/paste the log on here as further checks will be necessary.

Always pop back and let us know the outcome - thanks


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