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Solved Can't install hyper-v platform on HP dv7 laptop running Win8

Hewlett-packard / Hp pavilion dv9700 notebo...
January 29, 2013 at 20:16:08
Specs: Windows Win 7 64 bits, AMD VISION / 6 Gb
Hi to all,

I just purchased a brand new HP laptop from the ENVY dv7 series with 16 Gb of ram under Windows 8, which I upgraded to the Professional edition, with the objective to use the attractive hyper-v features.

Unfortunately, when I tried to install the hyper-v Platform. although I activated the relevant option in the BIOS (which HP obviously does not like !), the Platform failed to be installed.

Can I do anything, or did HP plan deliberately to ban hyper-v on this machine ?

Thanks for your help - Claude B

See More: Cant install hyper-v platform on HP dv7 laptop running Win8

January 30, 2013 at 00:02:43
✔ Best Answer
From the specifications your computer should run Hyper-V, so I'm not sure what your problem is. I can say that, having tried Hyper-V on my computer, I quickly reverted to VirtualBox, which I find far more versatile for desktop use. Is there a particular feature of Hyper-V that you need?

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January 30, 2013 at 00:15:26
Please check the requirements of Hyper-V installation under Windows 8 Pro x64.

You may need to enable some features in BIOS in order to be able to install Hyper-V, if disabled by HP. Very unlikely, though.


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January 30, 2013 at 01:01:19
Hi CoolGuy,

I did activate a specific option in the BIOS, authorizing virtualization (although a nasty message from HP strongly advised not to do that !).

Seems that this not enough... so what ?

Kind regards, Claude

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Related Solutions

January 30, 2013 at 01:08:53
Hi ijack,

Thanks for your interest in my issue.

Actually, I was happily running a virtual XP machine on my former Win 7 HP laptop, the hard disk of which had the bad idea to pass away unexpectedly.

From a former post on this forum, I understood (erroneously ?) that hyper-v was the solution for me in a win 8 environment, as the XP virtual machine was no longer available.

This is why I purchased a new Win 8 based machine, hoping at least to experiment hyper-v capabilities.

The great interest of the XP virtual machine within Win 7 was its full integration allowing access to all peripherals from the XP machine.

Kind regards, Claude

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January 30, 2013 at 01:22:39
If HP motherboard has UEFI BIOS and Windows 8 installed that way, you can not make easily the changes that affect hardware, such as the virtualization that you are attempting. You have to disable a setting in BIOS or in Windows, which I do not remember now, before you attempt to make the change and enable that setting again after you make the change. Reading this article may help.


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January 30, 2013 at 04:11:36
Hi CoolGuy,

I read the article (pretty techie...), tried to fumble my way in the BIOS, deactivated an EFI securtiy, but no way ! installation of hyper-v Platform is still rejected !

Looks like I had better downgrade back to win 7 - your opinion ?

Thanks a lot anyway for your kind help - Claude

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January 30, 2013 at 05:40:34
You may try Oracle's Virtual Box rather than downgrading to Windows 7 Pro except for the fact that Win 7 Pro gives you a free Win XP licence.

Windows 8 Pro is superior, to my knowledge, to Windows 7 Pro in several ways, such as better memory management, faster startup times, snappier app launching, etc.

Your choice is important. I would rather wait for some time before deciding. I suggest you visit HP forums where you will probably find others having the same problem and possibly presenting a solution.

I am sorry I am of no further help.


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January 30, 2013 at 07:32:19
Hi CoolGuy,

I really appreciate your dedication and I thank you a lot for all your help !

I agree with you, I will not rush into a potentially harmful downgrade to Win 7. I noticed that some sotware run better under win 8 than win7. This is the case for Office 2003 - especially Excel - which runs very reluctantly under Win 7 (I know, I should move to Office 2007 or Office 2010, but I am rather conservative to that regard, due to my "ripe" age of 72...).

I am in touch with HP forums. The problem is known, but the solution is still to come ...

Still many thanks and have a nice day.

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January 30, 2013 at 13:24:56
Hi ijack,

In spite of the invaluable inputs of CoolGuy, it became clear to me that I must give up the hope to install and run hyper-v on my machine.

Therefore, I had to go back to the Oracle Virtual Box that you suggested. I created a virtual XP machine on my PC, and it works fine. The drawback is that it does not provide the seamless integration I had with Win 7. Apparently, the only periphs I could attach are USB keys and a scanner .. but no way for USB hard disks.

Anywy, this is is better that nothing and I thank you warmly for your help.

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January 30, 2013 at 22:23:45
Hi ijack,

Further to my last post informing you that I had installed a virtual Oracle XP machine, I found out that I cannot install a wifi internet connection (which I need for various purposes), as this option is not proposed in the configuration panel. Is this normal ?

Thanks in advance for helping, if you get some spare time.
Claude B

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January 30, 2013 at 23:29:11
I've never tried wireless networking with a VM. Sorry, can't help with that.

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January 31, 2013 at 10:28:35
Hi ijack,

Thanks for your post. As my host machine (win 8) is connected via wifi and my Vbox XP machine shows only the ethernet card, I believed it was not possible to connect to internet by wifi.

I just tried to launch internet explorer and, to my surprise and joy, I found out that internet access was up and running ! so, VB virtual machines inherit automatically the internet acces of the host. Very good news !

Hope this will be of interest to you. Claude

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June 10, 2013 at 18:36:29
if you install the virtualbox additions into the virtual os then the integrations (usb, etc.) will start to work better though I am also trying to get hyper-v to work for phone development work. After you create the virtual device, shut down the OS, go to settings and there are options to support USB, etc. I find enabling 3d but not 2d sometimes does better for performance, you can try. For emulating win7 or win8 there are some other efi related settings you can use, the defaults often are pretty good for VBox.

Now I just need to figure out how to get hyperv working, though! I may be a limitation of the memory controller depending on the system, however, in my case.

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