Cannot install new OS

March 30, 2014 at 16:22:58
Specs: Windows 7
I recently bought a laptop {Toshiba Satellite C-850} with windows 7 already on it, I upgraded the ram an HDD an went to install Windows-8 but the OS wont write over the existing partition.
Now no matter what I do it wont boot up. I cant restore or recover nothing because I dont have a recovery or back up disc for it so I want to start from scratch an format the HDD & reboot entire system.

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#1
March 30, 2014 at 16:40:21
Do you have W8 or W8.1?
Is it on CD/DVD or thumb/flash drive?

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#2
March 30, 2014 at 17:58:44
but the OS wont write over the existing partition.
I thought you said it was a new hard drive...there should be no partitions on it?

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#3
March 30, 2014 at 19:20:04
If you are using a store bought or OEM system builder pack DVD you need to boot to the DVD and you should have an option right away that is Custom or Advanced install. Then you need to look for partition/format options. You need to delete any partitions and then recreate new partition(s) and format.

Important questions:
1- Why are you going from Windows 7 to Windows 8?
2- Are the Windows 8 drivers available on Toshiba's website?

Windows 8.1 is a free upgrade from Windows 8.0 so it does not make much difference which you have to install.
Unless you have a touch screen, Windows 7 is probably the better choice on your in general and for most machines that came with it. A better option might be a clean install of Windows 7 without the factory loaded programs.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
March 30, 2014 at 20:20:04
I prefer the Win-8.1 platform so that was my end goal, an I have a Win-8 disc.
Also I just started to get a 0xc00000e9 error code now.

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#5
March 30, 2014 at 20:21:06
"I recently bought a laptop {Toshiba Satellite C-850} with windows 7 already on it"

The model number is incomplete. C850 is the series but there are additional characters missing. C850-????

"I upgraded the ram an HDD an went to install Windows-8"

How much RAM was there & how much did you upgrade too? Ditto about the HDD. And why would you want Win8? As stated by Fingers, your laptop is better suited for Win7.

"went to install Windows-8 but the OS wont write over the existing partition"

We have no idea which Win8 disc you have or which HDD you're using. I assume it's the "new" HDD but is it actually new? As in brand new, right out of the box? Do you have the boot order configured correctly in the BIOS - DVD before HDD in the order? Did you boot off the disk then wipe out ALL existing partitions (there shouldn't be any on a brand new HDD), then create one or more new ones?

"I cant restore or recover nothing because I dont have a recovery or back up disc for it"

The recovery files should be on a hidden partition on the original HDD. Assuming this is a used laptop & the original owner never created the recovery disk set, it can still be done. Or you can simply do a factory reset. Just put the original drive back in the laptop & do it.

http://forums.toshiba.com/t5/System...


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#6
March 30, 2014 at 20:33:54
That is all the numbers I have underneath for it,
the lap top was bought used.
Its an
Intel(R) Celeron(R) CPU 1000m
1.80Ghz
WDC WD3200BEVT-60A23T0 (S1) the HDD is what came with it.
TSST corp CDDVDW SN-208AD(PM)
8192 MB
System Bios Version 6.30
EC Version 6.00
An ya I did boot off the disk then wipe out ALL existing partitions.

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#7
March 30, 2014 at 21:42:33
Try these.

Error 0xc00000e9 While Installing Windows 8 or Windows 7
http://www.thewindowsclub.com/error...


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#8
March 31, 2014 at 08:31:30
The full model number and serial number is typically under the main battery on laptops so it will not be scraped up from normal handling.

If you deleted all partitions, did you create a new partition and format it to NTFS? You need to do this before you can begin the install since this apparently is a clean install rather than an upgrade install over the existing Windows 7. Since this was a used purchase I would have recommended a clean install anyway or a factory restore to the original Windows 7 install.

You have to be a little bit crazy to keep you from going insane.


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#9
March 31, 2014 at 14:10:31
Thats what I want but nothings working.

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#10
March 31, 2014 at 21:07:15
Please explain how exactly you "wipe out ALL existing partitions".
The exact method you used and from what media you booted to to do this will tell us what happened and possible fixes (if any). If for example you used a CD intended to render a hard drive as unreadable, you just may have destroyed the small protected partition that the drive relies on for its basic instructions and the table for where everything is saved. If you did use the Windows 8 install disk for this 'wipe', the steps you took and why you did not immediately recreate the partitions and format them (or used the incorrect format type), may help us to help you.

You have to be a little bit crazy to keep you from going insane.


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#11
April 1, 2014 at 19:04:55
I'm confused...you said new HD and you also say with win 7 pre-installed...which one is it? If Win 7 is installed boot up your computer...when it is up and running, pop in the win 8 disc and install it...see if that works...

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