Can Quickly removed USB device cause files to disappear?

September 11, 2013 at 04:31:22
Specs: Windows8, 16gb
I put my win7 wd hd in a usb3 enclosure to use w/ my new win8 laptop. worked fine for 2 months. one day I removed the usb cable without using sw disconnect. Now ext. hd shows directories correctly, proper amount of space is used, but files have disappeared. HELP!



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#1
September 11, 2013 at 05:51:09
Hi 10012Survivor,

Could you connect the hard drive on a different system to isolate the issue?

If the hard drive property shows the existence of data but the data does not show up in the drive, try using unhide application. Refer to the link mentioned below:

http://dell.to/17PNRlv

Also, try creating a new user account and then try accessing the hard drive. Refer to the link mentioned below:

http://dell.to/1883wi1

NOTE: The link is for Windows 7 however, the steps are similar on Windows 8.

Thanks & Regards
Manshu S
#iworkfordell


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#2
September 11, 2013 at 06:45:10
10012Survivor: Can Quickly removed USB device cause files to disappear?
Indeed it can! Windows can wait up to two seconds before writing something to any drive, and some programs can have files open on the disk, and those open files might not be written correctly to disk until they close the files, or close themselves. The only safe way is to use the Safely Remove Hardware feature. The safe-ish way is to wait more than 2 seconds after any activity to the disk before removing it.

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#3
September 11, 2013 at 19:06:46
Manshu S : I'm working on trying your advice, I just work at a glacial pace. I'll advise soon. 10012Survivor

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#4
September 16, 2013 at 06:24:24
Hi 10012Survivor,

We have not received any response from you on this thread. Please let us know if the issue is fixed.

Thanks & Regards
Manshu S
#iworkfordell


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#5
September 20, 2013 at 02:18:23
O.K.
I carefully worked thru a number of suggested solutions with no success. So I let it (and me) sit for about 10 days. Tonight, I plugged the 500Gb WD drive into the same usb port: 430Gb shown used, directory structure intact - same as it has appeared all along (since the incident). Then (you could have knocked me over with a feather), I started opening the directories, and the FILES WERE ALL THERE! Transferred 40Gb without a hitch. Oh, well . Computers just seem to challenge me when I least expect it, but end up being simple solutions, or, in this case, no solution at all ! Unless anybody has an explanation. Thanx for the responses anyway. it was fun thinking things through. Didn't learn much except to RELEASE external drives before unplugging them!! 10012Survivor


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#6
October 4, 2013 at 19:15:41
After a week off the problem. I plugged the drive back in to the same computer, and behold all is cured! I'm confused, but transferring files now and will never remove anything from my computer without releasing it in software first! I'm fixed but I don't know why.

message edited by 10012Survivor


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