black screen on a Windows 8 lenovo laptop

February 15, 2015 at 16:33:45
Specs: Windows 8
Hi i have a lenovo g5030 when i log on screen goes black and the cursor appears but it does nothing else please help

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#1
February 15, 2015 at 23:23:56
Try starting Windows in safe mode.

If safe mode starts okay it indicates that you've recently installed something just before the problem started. A bad driver, or some bad software that includes virtual drivers (eg antivirus, third-party firewall, or CD/DVD burning software.

If that rings any bells, uninstall it whilst in safe mode, then restart.


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