Solved bios loop and wont boot to windows page

June 21, 2017 at 11:21:31
Specs: Windows 8
my Samsung laptop is stuck on the BIOS page. I've tried to re-boot, power on -off, remove battry, and even let it drain. Please help

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✔ Best Answer
June 23, 2017 at 16:22:23


#1
June 21, 2017 at 13:18:15
What does it say on the screen?

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#2
June 21, 2017 at 13:48:29
it doesn't say anything. I tried to exit the BIOS then it reboots then goes right back to the BIOS screen.

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#3
June 21, 2017 at 15:47:18
When you powered off and removed the battery did you hold the Power On/Off button for at least 20 seconds. That process discharges the motherboard components - better than waiting.

Did this problem just suddenly start happening or was there something that happened just before it came along?

Always pop back and let us know the outcome - thanks


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#4
June 21, 2017 at 16:43:35
"it doesn't say anything"

There must be something displayed otherwise your wouldn't be calling it the BIOS screen. I'm think what you mean is the BIOS loading screen, something like THIS?


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#5
June 21, 2017 at 17:19:21
this just happen for the 1st time two days ago. its the aptio setup utility that keeps looping when I power on and off. I can try that again to see if it works, but I did power it off and removed the battery still nothing.

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#6
June 21, 2017 at 17:35:42
It might not help but yes, this time do the discharge exactly as given in #3 - using the Power On/Off button before reassembling as this is important.

If that doesn't work try this:
http://ccm.net/forum/affich-783084-...

Always pop back and let us know the outcome - thanks


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#7
June 21, 2017 at 17:54:13
It's hard to troubleshoot remotely without any clues, but best guess is the hard drive died. Is there a drive listing anywhere? If so, do you see your hard drive listed? If it is and you have a Win8 disk, you can try using that to perform a repair install.

How To Ask Questions The Smart Way


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#8
June 21, 2017 at 18:59:45
See this post: http://www.tomsguide.com/answers/id...

Here's another possibility: https://www.computing.net/answers/w...

message edited by riider


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#9
June 23, 2017 at 16:22:23
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