Solved Audio stops working after 4-5 minutes but works after reboot

December 5, 2013 at 13:08:07
Specs: Windows 8
No matter what video, game, program I am using, for some reason sound does not stay on. I will get 4-5 minutes of audio before it just stops working. The video keeps playing.

I first checked to see if the mute button kicked on by itself - it didnt.
I plugged in my headphones to see if that was part of the issue - it wasnt.
Rebooted my laptop, reloaded several different videos and got the same thing. less then 5 minutes and then audio just shuts off.
Went to Control panel and everything is as it should be.

Beyond frustrated as I have online lectures I need to hear, but am only getting it in bits and pieces after I reboot. And yes - after every reboot i get audio for 5 minutes or less.
0.o Puzzled! Thanks in advance for an help.


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#1
December 5, 2013 at 18:50:57
Can you figure out what kind of audio card you have? Maybe you should update the drivers.

EDIT: Biggest facepalm ever. Computers haven't used mainstream standalone audio cards for years...... Drivers of some sort are still an idea.

~oldie
Not everyone can decipher Klingon script...
chay' ta' SoH tlhe' vam Doch Daq

message edited by OLDISGOOD


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#2
December 6, 2013 at 14:27:33
Shows how long I've been out of the game, had no idea they stopped generally using sound cards. With that in mind, how would I know what driver to get? I am using a Toshiba Satellite L755. Came with windows 7, had a hard drive problem and had to purchase windows 8 since the product key sticker was removed. *sigh* I have encountered a number of issues since upgrading to Windows 8. Could this be associated with that too?

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#3
December 9, 2013 at 11:08:15
✔ Best Answer
LOL, don't worry. It's a laptop anyway so it wouldn't of had a sound card in the first place. The cards were originally designed to be add-ons in the good old days of DOS and Win3.1 but now sound is a requirement so they build it directly into the motherboard.

Tried the Toshiba site yet? http://support.toshiba.com/

Also, by googling it, you aren't the only one who has this problem. Try this thread: http://forums.toshiba.com/t5/Audio-...

According to this thread, you could try a cleanup with Advanced System Care, then reboot and it fixes it for a while. Another post there says that it was a hardware problem and had to repaired; so I can't entirely tell you what to do.

If the cleanup doesn't work, and it's out of the warranty (which I suspect), you could also try getting an external USB audio adapter.

~oldie
Not everyone can decipher Klingon script...
chay' ta' SoH tlhe' vam Doch Daq

message edited by OLDISGOOD


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#4
December 9, 2013 at 11:41:29
Wow, and here I thought i was special and alone in my little conundrum. The thread you posted was most helpful. I will look and see about time, if any, left on the extended warranty. If not, the external usb adapter may just fit the bill. Thank you so much for your time.

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#5
December 10, 2013 at 08:50:33
No problem. Always here to help ;-)

~oldie
Not everyone can decipher Klingon script...
chay' ta' SoH tlhe' vam Doch Daq


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